Finexo - الفوركس بالتجارة الشكاوى تعريف

هل لديك رأي حول الدولار الأمريكي تداوله فكسم A وسيط فوركس رائد ما هو الفوركس الفوركس هو السوق حيث جميع العملات في العالم التجارة. سوق الفوركس هو أكبر، السوق الأكثر سيولة في العالم مع متوسط ​​حجم التداول اليومي أكثر من 5.3 تريليون دولار. لا يوجد تبادل مركزي كما يتداول دون وصفة طبية. تداول العملات الأجنبية يتيح لك شراء وبيع العملات، على غرار تداول الأسهم إلا يمكنك أن تفعل ذلك على مدار 24 ساعة في اليوم، خمسة أيام في الأسبوع، لديك الوصول إلى التداول الهامش، ويمكنك الحصول على التعرض للأسواق الدولية. فكسم هي شركة الوساطة المالية الرائدة في البورصة. تنفيذ عادل وشفاف منذ عام 1999، وضعت فكسم لخلق أفضل تجربة تداول العملات الأجنبية عبر الإنترنت في السوق. نحن رائدة في نموذج التعامل مع الفوركس مكتب التعامل، وتوفير التنفيذ تنافسية وشفافة للتجار لدينا. خدمة العملاء الحائزة على جوائز مع التعليم التجاري من الدرجة الأولى وأدوات قوية، ونحن توجيه الآلاف من التجار من خلال سوق الصرف الأجنبي، مع 247 خدمة العملاء. اكتشاف ميزة فكسم. متوسط ​​فروقات الأسعار: متوسط ​​فروق السعر المرجح مرجحة من الأسعار القابلة للتداول في فكسم من 1 يوليو 2018 إلى 30 سبتمبر 2018. فروق الأسعار متغيرة وتخضع للتأخير. أرقام انتشار هي لأغراض إعلامية فقط. فكسم ليست مسؤولة عن الأخطاء أو السهو أو التأخير أو للإجراءات التي تعتمد على هذه المعلومات. ليف سبريادس القطعة: ديناميكية الحية ينتشر هي أفضل الأسعار المتاحة من فكسمز لا التعامل مع مكتب التنفيذ. عندما يتم عرض فروق أسعار ثابتة، فإن الأرقام هي متوسطات مرجحة زمنيا مستمدة من الأسعار القابلة للتداول في فكسم من 1 يوليو 2018 إلى 30 سبتمبر 2018. والفروق المعروضة تظهر على حسابات عمولة التاجر ستاندارد أند أكتيف. فروق الأسعار متغيرة وتخضع للتأخير. أرقام انتشار هي لأغراض إعلامية فقط. فكسم ليست مسؤولة عن الأخطاء أو السهو أو التأخير، أو للإجراءات التي تعتمد على هذه المعلومات. الحسابات البسيطة: الحسابات البسيطة تقدم 21 زوجا من العملات و التقصير في التعامل مع مكتب التداول حيث يحظر إستراتيجيات تحكيم الأسعار. فكسم يحدد، وفقا لتقديرها الخاص، ما يشمل استراتيجية التحكيم الأسعار. توفر الحسابات البسيطة فروقات أسعار بالإضافة إلى تسعير ترميز. فروق الأسعار متغيرة وتخضع للتأخير. الحسابات الصغيرة باستخدام استراتيجيات محظورة أو مع المساواة تتجاوز 20،000 سي يمكن أن تتحول إلى تنفيذ أي التعامل مكتب. انظر مخاطر التنفيذ. خدمة العملاء برامج إطلاق منصات شعبية حول فكسم حسابات الفوركس المزيد من الموارد عالية المخاطر تحذير الاستثمار: تداول العملات الأجنبية عقود أندور للفروق على هامش ينطوي على مستوى عال من المخاطر، وقد لا تكون مناسبة لجميع المستثمرين. هناك احتمال أن تتمكن من الحفاظ على خسارة تتجاوز الأموال المودعة الخاصة بك، وبالتالي، يجب أن لا تكهنات مع رأس المال الذي لا يمكن أن تخسره. قبل اتخاذ قرار تجارة المنتجات التي تقدمها فكسم يجب أن تنظر بعناية الأهداف الخاصة بك، والوضع المالي والاحتياجات ومستوى الخبرة. يجب أن تكون على دراية كاملة بكافة المخاطر المصاحبة لعمليات تداول على الهامش. يوفر فكسم المشورة العامة التي لا تأخذ في الاعتبار الأهداف الخاصة بك، والوضع المالي أو الاحتياجات. يجب ألا يفسر محتوى هذا الموقع على أنه نصيحة شخصية. توصي فكسم بطلب المشورة من مستشار مالي منفصل. يرجى النقر هنا لقراءة التحذير من المخاطر الكاملة. فكسم هو لجنة العقود الآجلة المسجلة التاجر والتجزئة بائع الصرف الأجنبي مع لجنة تداول السلع الآجلة وعضو في الرابطة الوطنية للعقود الآجلة. نفا 0308179 فوركس كابيتال ماركيتس، ليك (فكسم ليك) هي شركة تابعة تعمل ضمن مجموعة فكسم للشركات (مجتمعين، مجموعة فكسم). تشير جميع المراجع على هذا الموقع إلى فكسم إلى مجموعة فكسم. يرجى ملاحظة أن المعلومات الواردة في هذا الموقع مخصصة لعملاء التجزئة فقط، وقد لا تنطبق بعض الإقرارات الواردة هنا على المشاركين في العقد المؤهلين (أي العملاء المؤسسيين) على النحو المحدد في قانون تبادل السلع الفرع 1 (أ) (12). حقوق الطبع والنشر نسخة 2017 أسواق رأس المال الفوركس. كل الحقوق محفوظة. 55 شارع المياه الطابق 50، نيويورك، نيويورك 10041 أوسافوريكس التداول مع ألباري: الاعتمادية والابتكار في التداول لماذا تختار ألباري اليوم ألباري هي واحدة من أكبر 39 وسطاء الفوركس في العالم. بفضل الخبرة التي اكتسبتها الشركة مع سنوات من العمل، ألباري قادرة على تقديم لعملائها مجموعة واسعة من الخدمات عالية الجودة لتداول الإنترنت في العصر الحديث في سوق العملات الأجنبية. وقد اختار أكثر من مليون عميل ألباري كمورد موثوق بهم لخدمات الفوركس. ما هو الفوركس بدا سوق الفوركس (فورجن إكسهانج) في نهاية السبعينيات بعد أن قررت العديد من الدول إلغاء قيمة عملتها من الدولار الأمريكي أو الذهب. وأدى ذلك إلى تشكيل سوق دولية يمكن من خلالها تبادل العملة وتداولها بحرية. اليوم، الفوركس هو أكبر سوق مالي في العالم. لا تكمن المسألة التي تعيش فيها أو حتى أين أنت الآن ما دام لديك إمكانية الوصول إلى الإنترنت، ومحطة التداول (برنامج خاص لتداول الفوركس) وحساب مع وسيط الفوركس، وجميع الأدوات والفرص المتاحة في الفوركس هي مفتوحة لك. من هم التجار التجار هم الأشخاص الذين يعملون في سوق الفوركس، في محاولة للتأكد من الاتجاه الذي أسعار العملة سوف تذهب وجعل التجارة لشراء أو بيع تلك العملة. على هذا النحو، من خلال شراء عملة أرخص وبيعها لأكثر، التجار كسب المال في سوق الفوركس. يتخذ المتداولون قراراتهم بناء على تحليل جميع العوامل التي يمكن أن تؤثر على الأسعار، مما يسمح لهم بالعمل على وجه التحديد في الاتجاه الذي تتحرك فيه الأسعار. يمكن أن يتم تداول الأرباح فوركس على انخفاض سعر العملة، تماما كما يمكن تحقيق الربح على ارتفاع في سعر عملة معينة. وعلاوة على ذلك، يمكن للتجار جعل الصفقات في سوق الفوركس من أي مكان في العالم، سواء كان لندن أو تمبكتو. أين يمكنك أن تتعلم كيفية تداول الفوركس بالنسبة للمبتدئين الذين اتخذوا خطواتهم الأولى في سوق الفوركس، نوصي بالالتحاق في إحدى الدورات التعليمية في أكاديمية الاستثمار. سوف دورات يعلمك ليس فقط أساسيات سوق الصرف الأجنبي، ولكن أيضا طرق تحليل سوق الفوركس وكيفية تجنب المزالق المشتركة. مع التعليم من أكاديمية الاستثمار سوف تكسب أنت حسنات المعرفة النظرية التي سوف تكون قادرة على تطبيق عند التداول. وعلاوة على ذلك، سوف تجد حول إدارة الأموال، وتعلم للسيطرة على العواطف، واكتشاف كيف يمكن أن الروبوتات التداول تكون مفيدة وأكثر من ذلك بكثير. يمكنك المشاركة في الدورات من الراحة من منزلك: على الانترنت. سوف التحليلات المالية الأسبوعية والأخبار، والأفكار التجارية الجاهزة للاستخدام، فضلا عن الخدمات التحليلية المجانية على موقع ألباريز تساعدك على اتخاذ القرارات الصحيحة عند تداول الفوركس. كيف يمكنك الحصول على تداول الفوركس إذا كنت قد عملت أبدا مع الفوركس من قبل، يمكنك اختبار جميع الفرص للعملة التداول على حساب تجريبي مع الأموال الافتراضية. مع حساب تجريبي سوف تكون قادرة على استكشاف سوق الفوركس من داخل وتطوير استراتيجية التداول الخاصة بك. يمكنك دائما الاستفادة من الحلول الجاهزة من خلال التعرف على نفسك مع ردود الفعل من التجار الآخرين. بعد فتح حساب، سواء كان ذلك حساب تجريبي أو حقيقي، سوف تحتاج إلى تحميل برنامج خاص للعمل في سوق الفوركس محطة التداول. في محطة يمكنك تتبع يقتبس السوق، وجعل الصفقات من خلال فتح وإغلاق المواقف والحفاظ على تحديث مع الأخبار المالية. يمكنك الاختيار من بين محطات التداول للكمبيوتر وكذلك للأجهزة النقالة: كل ما تحتاجه لجعل عملك مع الفوركس مريحة قدر الإمكان. يمكنك بدء التداول في سوق العملات الأجنبية مع ألباري وجود أي مبلغ من الأموال على حسابك. إذا كنت ترغب في محاولة تداول الفوركس على حساب حقيقي، ولكن للحفاظ على المخاطر منخفضة قدر الإمكان، حاول التداول مع حساب nano. mt4 حيث يتم تداول العملة في اليورو و سنت دولار أمريكي. شروط أمبير الشروط أ) أسواق رأس المال الرائدة المحدودة (نحن، نحن، نحن، أنفسنا وشركتنا حسب الاقتضاء)، مرخصة ومنظمة من قبل هيئة الأوراق المالية القبرصية للأوراق المالية (سيسيك) (رقم الترخيص 22714) لإجراء الاستثمار والخدمات المساعدة. ويمكن الاتصال بالشركة في 9 شارع كافكاسو، برج تريبيديس، الطابق 5، 2112 نيقوسيا، قبرص، هاتف: 357 22 418 218، البريد الإلكتروني: إنفولادكابيتالماركيتس. ب) هذه الاتفاقية العميل (الشروط أو شروط أمب الشروط) تحكم جميع المعاملات التي تم إدخالها بيننا وبين العميل (أنت، أنت، أنت، نفسك والعميل حسب الاقتضاء). يجب عليك قراءة هذه الاتفاقية وفهمها بعناية، بما في ذلك قسم الأصول. أفضل سياسة التنفيذ، سياسة تضارب المصالح. سياسة الجائزة. جنبا إلى جنب مع بيان الإفصاح عن المخاطر وبيان سياسة الخصوصية وأية وثائق أخرى قمنا بتوريدها أو توريدها لك في المستقبل. ج) ليس في هذه الاتفاقية ما يستثني أو يقيد أي واجب أو مسؤولية مستحقة لنا بموجب توجيهات الأسواق في الأدوات المالية (ميفيد) وقانون خدمات الاستثمار والأنشطة القبرصية والأسواق المنظمة لعام 2007 (القانون 144 (I) لعام 2007، بالتوجيهات) أو توجيهات وتداولات سيسيك (المبادئ التوجيهية والأحكام) وفي حالة وجود أي تعارض بين هذه الاتفاقية والمبادئ التوجيهية سيسيك، سوف تسود المبادئ التوجيهية سيسيك. د) سيصبح هذا الاتفاق ساري المفعول في التاريخ الذي نفتح فيه حسابك، وبالنسبة إلى أي إصدارات جديدة بعد ذلك، في التاريخ الذي نخطرك فيه. يتم توفير هذه الاتفاقية لك باللغة الإنجليزية، وهي اللغة الرسمية للشركة، وسوف نتواصل معك باللغة الإنجليزية لمدة هذه الاتفاقية. ه) في هذه الاتفاقية، تحتوي جميع الكلمات والعبارات المرسملة على المعاني المبينة في المصطلح 24، تعريفات أمبير التفسير. 2. نطاق الاتفاقية أمب الخدمات أ) تحدد هذه الاتفاقية الأساس الذي سنقوم بموجبه بالدخول في معاملات معك وتحكم كل معاملة يتم الدخول فيها أو معلقة بينك وبيننا في أو بعد سريان هذه الاتفاقية. تداول العقود مقابل الفروقات يحمل مستوى عال من المخاطر ويمكن أن يؤدي إلى خسائر قد تتجاوز الإيداع الأولي. خدمة التداول لدينا ليست مناسبة للجميع. ويرد شرح كامل للمخاطر المرتبطة بتداول العقود مقابل الفروقات في بيان الإفصاح عن المخاطر، ويجب عليك التأكد من قراءة هذه المخاطر وفهمها بشكل كامل قبل الدخول في هذه الاتفاقية معنا. ب) سنعمل إما كوكيل أو كمدير متطابق وسوف نتعامل معك على أساس التنفيذ فقط في جميع الأوقات (بمعنى أننا لن نقدم لك المشورة فيما يتعلق بالمعاملات الخاصة بك). سنعاملك كعميل بيع بالتجزئة رهنا بما يلي: أ) إذا كنت تفي بتعريف العميل المهني أو الطرف المقابل المؤهل، فإننا سنخبرك بأننا نرغب في التعامل معك على هذا النحو و ب) يمكنك طلب تصنيف عميل مختلف من تلك التي خصصناها لك ونحن نحتفظ بالحق في رفض مثل هذا الطلب. إذا قمت بطلب تصنيف مختلف، ونحن نوافق على مثل هذا الطلب، سيتم تخفيض الحماية التي توفرها بعض المبادئ التوجيهية سيسيك. ج) إذا اخترنا أن نعالجك، أو أن تطلب معاملتك، بصفتك عميلا محترفا أو طرفا مؤهلا، سنقدم لك تفاصيل كاملة عن أي قيود على مستوى الحماية التنظيمية التي يتطلبها هذا التصنيف المختلف. ج) ستعمل كمدير رئيسي وليس كوكيل نيابة عن شخص آخر. وهذا يعني أنه لا يجوز لك الدخول في معاملات نيابة عن أطراف أخرى دون موافقتنا الصريحة. إذا كنت تعمل كوكيل، فإننا لن نقبل مديرك كعميل ما لم يتم الاتفاق على خلاف ذلك كتابيا. د) نحن نتعامل على أساس التنفيذ فقط، ولا ننصحك فيما يتعلق بأي جانب من جوانب وضع أوامرك أو تنفيذ الصفقات. أنت توافق على أنه ما لم ينص على خلاف ذلك في هذه الاتفاقية، نحن غير ملزمين بما يلي: أ) إرضاء أنفسنا بشأن مدى ملاءمة أي معاملة لك ب) لمراقبة أو تقديم المشورة بشأن حالة أي معاملة ج) لإجراء مكالمات الهامش أو د) لإغلاق أي معاملة قمت بفتحها، على الرغم من أننا قد اتخذت سابقا مثل هذا الإجراء مماثل فيما يتعلق بتلك الصفقة أو أي دولة أخرى. 2.1. عندما تكون التعاملات بينك وبيننا على أساس التنفيذ فقط، لن يحق لك أن تطلب منا تقديم المشورة الاستثمارية المتعلقة بأي معاملة أو تقديم أي بيان رأي لتشجيعك على فتح معاملة معينة. يجوز لنا، بناء على تقديرنا المطلق، تقديم المعلومات التالية: أ) فيما يتعلق بأي صفقة قد استفسرت عنها، لا سيما فيما يتعلق بالإجراءات والمخاطر المرتبطة بتلك المعاملة وطرق التقليل من المخاطر و (ب) من خلال معلومات واقعية عن السوق، فإننا لن نكون ملزمين بالكشف عن هذه المعلومات لك، وفي حالة تزويدنا بهذه المعلومات فإنها لن تشكل في أي ظرف من الظروف مشورة استثمارية. إذا، على الرغم من أن المعاملات بينك وبيننا هي على أساس التنفيذ فقط، ومع ذلك الشخص الذي يعمل معنا مع ذلك يجعل بيان رأي (سواء استجابة لطلبك أو غير ذلك) بشأن أي صك، فإنك توافق على أنها ليست معقول بالنسبة لك، ولا يحق لك، والاعتماد على هذا البيان، وأنها لن تشكل المشورة الاستثمارية. 2.2. في حال اتفقنا خطيا على أن التعاملات بينك وبيننا على أساس استشاري، فإن أي نصيحة استثمارية قد نقدمها لك ستكون خاضعة لاتفاقية الخدمات الاستشارية الاستثمارية. 2.3. على الرغم من المصطلح 2.2، فإنك توافق على أنه فيما يتعلق بالتنفيذ فقط التعامل كنت تعتمد تماما على الحكم الخاص بك في فتح أو إغلاق أو الامتناع عن فتح أو إغلاق الصفقة معنا، وأنه فيما يتعلق بالتنفيذ فقط والتعامل الاستشاري ونحن لن ، في حالة عدم وجود غش، فإن التقصير المتعمد أو الإهمال يكون مسؤولا عن أي خسائر (بما في ذلك، على سبيل المثال لا الحصر، الخسائر غير المباشرة أو التبعية أو ضياع الفرص أو الأرباح الناشئة عن أي إخفاق من جانبك في تحقيق أي أرباح متوقعة) أو التكاليف أو النفقات أو الأضرار التي يعاني منها لك تنشأ عن أي عدم دقة أو خطأ في أي معلومات أو نصيحة، أو عدم ملاءمة أي نصيحة، تعطى لك، بما في ذلك سبيل المثال لا الحصر، المعلومات أو المشورة المتعلقة بأي من المعاملات الخاصة بك معنا. أنت تقر وتوافق على أنه إذا لم نقدم في أي ظرف من الظروف أي نصيحة أو نوصي باتخاذ أي إجراء فيما يتعلق بأي معاملة، لا يعني ذلك أننا ننصحك بعدم اتخاذ مثل هذا الإجراء (أو أي إجراء على الإطلاق) فيما يتعلق بتلك المعاملة. مع مراعاة حقنا في إبطال أو إغلاق أي معاملة في الظروف المحددة المنصوص عليها في هذه الاتفاقية، فإن أي معاملة يتم فتحها من قبلك بعد عدم الدقة أو الخطأ هذه تظل صالحة وملزمة من جميع النواحي لك ولنا. دون الانتقاص من أي قيود أخرى على مسؤوليتنا الواردة في مكان آخر من هذه الاتفاقية، فإن الحد الأقصى لمسئوليتنا فيما يتعلق بأي خسائر قد تتعرض لها فيما يتعلق بأي مشورة تقدمها إلينا بخصوص معاملة ما سيقتصر على ثلاثة أضعاف مبلغ عمولة أو انتشار مستحقة الدفع فيما يتعلق بتلك المعاملة. 2.4. أنت تقر بأن المعلومات الواردة في قسم الأصول إرشادية فقط، وقد تصبح غير دقيقة عند فتح أو إغلاق الصفقة. سيكون قسم الأصول الحالي هو الإصدار الذي يتم عرضه على موقعنا (مواقعنا) على الويب، والذي قد يتم تحديثه من وقت لآخر. 2.5. قبل أن تبدأ في التجارة معنا، وسوف نتخذ جميع الخطوات المعقولة لتزويدك مع شرح واضح لجميع اللجان، ينتشر والرسوم والتمويل وغيرها من الرسوم التي سوف تكون مسؤولة. وستؤثر هذه الرسوم على صافي أرباح التداول (إن وجدت) أو تزيد من خسائرك. 2.6. نحن نحتفظ بالحق في مطالبتك بالدفع أو تعويضنا عن أي ضرائب أو رسوم في حالة حدوث تغيير في أساس الواجبات أو التشريعات الضريبية. ونحن نحتفظ أيضا بالحق في فرض رسوم منك على توفير لنا من قبل بيانات السوق في ظروف معينة. 2.7. هذا الاتفاق هو عقد المسافة، هو من بين أمور أخرى، يحكمها التسويق عن بعد قانون الخدمات المالية الاستهلاكية N.242 (I) 2004 تنفيذ توجيه الاتحاد الأوروبي 200265EC، التي بموجبها التوقيع على الاتفاق غير مطلوب والاتفاق لديه نفس القضائية والسلطة والحقوق باعتبارها واحدة وقعت بشكل منتظم. 2.8. وسوف نتخذ جميع الخطوات المعقولة لتزويدك بأفضل تنفيذ وفقا للمبادئ التوجيهية سيسيك وسياسة أفضل تنفيذ لدينا عندما نقوم بتنفيذ المعاملات نيابة عنك. يتم تفصيل الترتيبات التي وضعناها لتعطيك أفضل تنفيذ في سياسة أفضل تنفيذ لدينا. لدينا أفضل سياسة التنفيذ متاح على موقعنا على الانترنت أو عن طريق البريد عند الطلب. ما لم تخطرنا على العكس من ذلك، سيتم اعتبار أنك توافق على سياسة أفضل تنفيذ لدينا مع جميع السياسات الأخرى ذات الصلة عندما تصبح هذه الاتفاقية نافذة المفعول. إذا لم توافق على ذلك، فإننا نحتفظ بالحق في رفض تقديم خدماتنا لك. 2.9. نحن نقدم أنواع مختلفة من الحسابات مع خصائص وخصائص مختلفة. اعتمادا على معرفتك وخبرتك ونوع المعاملات التي تضعها بشكل عام معنا، قد لا تتوفر بعض أنواع الحسابات هذه لك. نحن نحتفظ بالحق في تحويل حسابك، بعد تزويدك بإشعار خطي مسبق بهذا المعنى، إلى نوع حساب مختلف، إذا قررنا، بشكل معقول، أن هناك نوع مختلف من الحسابات أكثر ملاءمة لك. كما نحتفظ بالحق في تغيير ميزات ومعايير أهلية حساباتنا في أي وقت، وسنقدم إخطارا مسبقا بهذه التغييرات على موقعنا الإلكتروني أو عن طريق البريد الإلكتروني أو على خدمة التداول الإلكتروني. 3. تضارب المصالح 3.1. أنت تقر بأننا والشركات المرتبطة بنا نقدم مجموعة متنوعة من الخدمات المالية لمجموعة واسعة من العملاء وقد تنشأ ظروف قد تكون فيها لنا أو الشركات المرتبطة بنا أو الشخص المعني مصلحة جوهرية في معاملة مع أو بالنسبة لك أو حيث قد ينشأ تضارب في المصالح بين مصالحك وبين مصالح العملاء الآخرين أو الأطراف الأخرى أو لأنفسنا. 3.2. نحن مطالبون بموجب القانون باتخاذ جميع الخطوات المعقولة لتحديد تضارب المصالح بيننا، والشركات المرتبطة بنا والأشخاص ذوي الصلة وعملائنا، أو بين عميل وآخر، والتي تنشأ في سياق تقديم الخدمات الاستثمارية لدينا. وفيما يلي أمثلة على تلك المصالح المادية وتضارب المصالح: 1). يجوز لنا التأثير أو الترتيب لتنفيذ معاملة معك أو نيابة عنك فيما يتعلق نحن أو الشركات المرتبطة بنا أو الشخص المعني قد يكون لها مصالح مادية مباشرة أو غير مباشرة أخرى 2). يجوز لنا تنفيذ معاملات التحوط قبل (أي توقعا) أو بعد استلامك لطلب أو معلومات تتعلق بطلب متصور لفتح أو إغلاق معاملة من أجل إدارة المخاطر المتعلقة بالصفقة (المعاملات) الدخول أو التأمل، وكلها قد تؤثر على السعر الذي تدفعه أو تتلقاه فيما يتعلق بهذه المعاملة، وأية أرباح تنتج عن هذه التحوطات يمكن الاحتفاظ بها من قبلنا أو شركة زميلة دون الرجوع إليك 3). قد نطابق معاملاتك مع عميل آخر من خلال التصرف نيابة عنه وكذلك لك إيف). وفقا للمبادئ التوجيهية ل سيسيك، يجوز لنا أن ندفع إلى أطراف ثالثة (ولن نكون مسؤولين عن حسابك) عن الفوائد والعمولات والمكافآت التي يتم دفعها أو استلامها نتيجة المعاملات التي تجريها أنت. وعلاوة على ذلك، قد نقوم أيضا بتعويض العملاء الآخرين الذين كنت قد اخترت لمتابعة أندور نسخة الخامس). يجوز لنا أن نجعل سوقا في المعاملات التي تدخل فيها بموجب هذه الاتفاقية في). يجوز لنا التعامل في السوق الأساسية التي ترتبط بها معاملاتك كأصل لحسابنا الخاص أو لحساب شخص آخر. يجوز لنا تقديم نصيحة استثمارية أو تقديم خدمات أخرى لعميل آخر عن السوق الأساسي أو فيما يتعلق به والتي تدخل فيها معاملة. 3.3. نحن نعمل على سياسة استقلالية تتطلب من موظفينا العمل وفقا لمصالحك الفضلى وتجاهل أي تضارب في المصالح في تقديم خدماتنا لك. وبالإضافة إلى ذلك، لدينا ضوابط تنظيمية وإدارية لإدارة تضارب المصالح المحددة أعلاه، بحيث يمكننا أن نكون على ثقة معقولة بأن مخاطر الأضرار التي لحقت بالعمالء نتيجة لأي نزاع سيتم منعها. هذه الضوابط التنظيمية والإدارية منصوص عليها في سياسة تضارب المصالح التي تتوفر لك على موقعنا الإلكتروني أو عن طريق البريد عند الطلب. إن سياسة تضارب المصالح هي سياسة، وليست جزءا من هذه الاتفاقية ولا يقصد بها أن تكون ملزمة قانونا أو فرض أي التزامات علينا والتي لن نكون لها خلاف ذلك وفقا للتوجيهات. 3.4. وبخلاف الظروف العامة المنصوص عليها في الفقرة 3 (2) أعلاه، فإننا لسنا ملزمين بالكشف عن أننا، أو الشركات المرتبطة بنا أو الأشخاص ذوي الصلة لدينا مصلحة مادية في معاملة معينة مع أو بالنسبة لك، أو أن في بلد معين في حالة وجود تضارب في المصالح، شريطة أن ندير مثل هذه النزاعات وفقا لسياسة تضارب المصالح. وحيث أننا لا نعتبر أن الترتيبات المنصوص عليها في سياستنا المتعلقة بتضارب المصالح كافية لإدارة أي نزاع معين، فإننا سنبلغك بطبيعة النزاع حتى تتمكن من اتخاذ قرار بشأن كيفية المضي قدما. نحن لسنا ملزمين بتحمل أي ربح أو عمولة أو مكافأة يتم دفعها أو تلقيها من أو بسبب المعامالت أو الظروف التي تكون فيها لنا أو الشركات ذات الصلة أو أي شخص ذي صلة مصلحة جوهرية أو في ظروف معينة، من الفائدة قد تكون موجودة. 3.5. أنت تقر بأنك على دراية بإمكانية نشوء النزاعات التي تم الكشف عنها في هذا الفصل 3 والموافقة على تصرفنا بصرف النظر عن هذا النزاع. 4.1. بناء على طلبك، وفقا للبندين 4 (2) و 4 (3)، فإننا ننقل رقما أعلى وأقل لكل معاملة (أسعار العرض والعرض). سنقوم بشحنك لفتح وإغلاق الصفقة على النحو التالي: أ). وسيتضمن الفرق بين سعر العطاء وسعر العرض انتشار السوق (حيث يوجد سوق أساسي) وفروق الأسعار (التي يتم تحصيلها منك)، وما لم نخطرك بذلك خطيا على العكس، لن يتم تحصيل أي رسوم إضافية عمولة. أنت تقر بأن فروقات الأسعار، يمكن أن تتسع بشكل ملحوظ في بعض الظروف، والتي قد لا تكون بنفس حجم الأمثلة الواردة في قسم الأصول في موقعنا على الانترنت، وأنه لا يوجد حد لمدى كبر حجمها. أنت تقر بأنه عند إغلاق معاملة، قد يكون سبرياد أكبر أو أصغر من سبرياد عند فتح المعاملة. بالنسبة للمعامالت التي يتم تداولها عندما تكون السوق األساسية مغلقة أو التي ال يوجد لها سوق أساسية، فإن األرقام التي نقتبس تعكس ما نعتقد أن سعر السوق في األداة في ذلك الوقت. أنت تقر بأن هذه الأرقام سيتم تعيينها من قبلنا وفقا لتقديرنا المعقول. إن الانتشار المعروض من قبلنا سيعكس وجهة نظرنا لظروف السوق السائدة. يمكنك طلب عرض أسعار لفتح معاملة أو إغلاق كل أو أي جزء من معاملة في أي وقت خلال ساعات التداول العادية للأداة التي ترغب في فتح أو إغلاق الصفقة. وخارج تلك الساعات، لن نكون ملزمين بأي شكل من الأشكال، ولكننا قد نعرض، بناء على تقديرنا المطلق، عرضا ونقبل عرضك ونفرضه لفتح الصفقة أو إغلاقها. قد نخطرك ببعض الأدوات التي لن نقتبس بشأنها، والقيود المفروضة على المبلغ الذي سنقتبس منه، أو أي شروط أخرى قد تنطبق على عرض أسعارنا، ولكن لن يكون أي إشعار من هذا القبيل ملزما لنا. 4.2. إذا اخترنا تقديم عرض أسعار، فيمكننا تقديم عرض أسعار إلكترونيا عبر خدمات التداول الإلكترونية أو عن طريق وسائل أخرى قد نعلمها منك من وقت لآخر. لدينا اقتباس من أعلى وأدنى الرقم لكل أداة (سواء عن طريق الهاتف، خدمة التداول الإلكترونية، أو غير ذلك) لا يشكل عرضا لفتح أو إغلاق الصفقة على تلك المستويات. ستبدأ الصفقة من خلال عرض لفتح أو إغلاق معاملة فيما يتعلق بأداة محددة على المستوى الذي نقلت عنه. يجوز لنا، بشكل معقول، قبول أو رفض عرضك في أي وقت حتى يتم تنفيذ المعاملة أو أننا قد أقرنا بأن العرض قد سحب. سيتم فتح الصفقة أو، حسب الحالة، يتم إغلاقها فقط عند استلام عرضك وقبوله من قبلنا. وقبولنا عرضا لفتح أو إغلاق الصفقة، وبالتالي تنفيذ الصفقة، وسوف يتضح من قبل تأكيد لدينا شروطها لك. 4.3. إذا علمنا أن أي من العوامل المنصوص عليها في الفصل 4 (5) غير راض في الوقت الذي تقدم فيه فتح أو إغلاق الصفقة، فإننا نحتفظ بالحق في رفض العرض الخاص بك على المستوى المعروض. إذا كان لدينا، مع ذلك، فتحت بالفعل أو أغلقت الصفقة قبل أن تدرك أن عامل المنصوص عليه في مصطلح 4 (5) لم يتم الوفاء بها ونحن قد، وفقا لتقديرنا، إما التعامل مع هذه الصفقة على أنها باطلة من البداية أو وثيقة فإنه في موقعنا ثم السعر السائد. ومع ذلك، قد نسمح لك بفتح أو، كما هو الحال، إغلاق الصفقة في هذه الحالة سوف تكون ملزمة بفتح أو إغلاق هذه الصفقة، على الرغم من أن العوامل في المدى 4 (5) غير راض. 4.4. وتشمل العوامل المشار إليها في الفقرة 4 (4)، على سبيل المثال لا الحصر، ما يلي: أ). يجب الحصول على الاقتباس من قبلنا كما هو مبين في المصطلح 4 (3) ب). لا ينبغي التعبير عن الاقتباس على أنه يعطى على أساس إرشادي فقط أو أساس مماثل ج). إذا كنت تحصل على الاقتباس عن طريق الهاتف، يجب أن تعطى من قبل شخص الذي هو تاجر يعمل من قبلنا وعرضك لفتح أو إغلاق الصفقة يجب أن تعطى خلال نفس المحادثة الهاتفية التي حصلت على الاقتباس والتاجر إعطاء يجب ألا يكون قد تم إعلامك قبل تقديم العرض لفتح الصفقة أو إغلاقها، وقد تم تأكيد هذا العرض على أنه مقبول من قبلنا بأن الاقتباس لم يعد صالحا د). إذا حصلت على الاقتباس إلكترونيا عن طريق خدمات التداول الإلكترونية لدينا، يجب تقديم عرض لفتح أو إغلاق الصفقة، وقبولنا للعرض الخاص بك، في حين أن الاقتباس لا يزال ساري ه). يجب أن لا يكون الاقتباس مقنعة و و). عند عرض فتح معاملة، يجب أن يكون عدد الأسهم أو العقود أو الوحدات الأخرى التي يجب أن تفتح الصفقة فيها أقل من الحجم الأدنى ولا أكبر من حجم السوق العادي g). عندما تقدم إغلاق جزء من الصفقة المفتوحة وليس كل منها، يجب ألا يكون الجزء من المعاملة التي تقدم إغلاقها والجزء الذي سيبقى مفتوحا إذا قبلنا عرضك أقل من الحد الأدنى للحجم h). يجب ألا يكون حدث القوة القاهرة قد حدث I). عند عرض فتح معاملة ما، يجب ألا يكون حدث تقصير فيما يتعلق بك، كما يجب ألا تكون قد تصرفت بطريقة تؤدي إلى حدوث حدث تقصير j). يجب عدم إنهاء المحادثة الهاتفية أو الإلكترونية التي تقدم فيها لفتح الصفقة أو إغلاقها قبل استلامنا وعرضك ك). عند عرض فتح أو إغلاق أي معاملة، يجب ألا يؤدي فتح الصفقة إلى تجاوز أي رصيد أو أي حد آخر يتم وضعه على معاملاتك. 4.5. نحن نحتفظ بالحق في رفض أي عرض لفتح أو إغلاق معاملة أكبر من حجم السوق العادي. اقتباسنا عن معاملة تعادل أو تزيد عن حجم السوق العادي غير مضمون أن تكون ضمن أي نسبة معينة من أي سوق أساسي أو اقتباس السوق ذات الصلة وقبولنا للعرض الخاص بك قد تخضع لشروط ومتطلبات خاصة التي سوف نقدم المشورة لك في الوقت الذي نقبل فيه عرضك. سوف نعلمكم عن حجم السوق العادي لأداة معينة عند الطلب. 4.6. إذا قبلت عرضك لفتح أو إغلاق الصفقة من قبلنا، ونقلت لدينا يقف لصالحك (على سبيل المثال، إذا كان السعر تنخفض كما تشتري أو سعر ترتفع كما كنت تبيع) فإنك توافق على أننا قد (ولكن لم يكن لديك ل) تمرير هذا تحسين الأسعار على لك. إن تأثير هذا الإجراء هو أن المستوى الذي تقدمه لفتح أو إغلاق الصفقة، عند قبولنا، سيتم تغييره إلى السعر الأكثر ملاءمة. أنت تقر بأنه من مصلحتك الفضلى بالنسبة لنا أن نغير مستوى عرضك بالطريقة المتوخاة في هذه المدة وأنك توافق على أن أي عرض يتم تغييره وفقا لهذا المصطلح، بمجرد قبولنا من قبلنا، يؤدي إلى اتفاق ملزم تماما بين لنا. من خلال تقديرنا الكامل عندما نمر بتحسين الأسعار بالنسبة لك، ولكن يجب أن نلاحظ أننا لن نعبر عن تحسن الأسعار إلا عندما يكون السوق الذي تتداول فيه متقلبا. كما يجب أن نلاحظ أننا لن نمر إلا بتحسين الأسعار ضمن الحدود المسموح بها، ونحتفظ بحقنا المنصوص عليه في الفقرة 4 (3) لرفض أي عرض من قبلك لفتح الصفقة أو إغلاقها. ولتجنب الشك، لا يسمح لنا هذا المصطلح بتغيير سعر العرض الخاص بك إذا كان ذلك سيؤدي إلى فتح أو إغلاق (حسب الحالة) معاملة بسعر أقل مواتاة من عرضك. 5. تنفيذ المعاملات نحن نقدم خدمات الاستقبال والنقل نقل لك فيما يتعلق المعاملات فيما يتعلق بأدوات التداول خارج البورصة (أوتك)، مثل عقود الفروق (كفدس) على العملات والأسهم والمؤشرات والمعادن الثمينة أو أي أدوات مالية أو سلع أخرى متاحة للتداول من وقت لآخر عبر خدمة التداول الإلكتروني والخدمات الإضافية التي قد نتفق عليها من وقت لآخر كتابة. 5.1. فتح الصفقة سوف تفتح معاملة عن طريق الشراء أو البيع. في هذه الاتفاقية يشار إلى الصفقة التي يتم فتحها عن طريق الشراء على أنها شراء ويمكن أيضا، في تعاملنا معكم، يشار إلى موقف طويل أو طويل الصفقة التي يتم فتحها عن طريق البيع ويشار إلى بيع ويمكن أيضا ، في تعاملاتنا معكم، يشار إلى وضع قصير أو قصير. ا). عند فتح شراء، سيكون مستوى الافتتاح هو الرقم الأعلى الذي نقلت عنه الصفقة، وعند فتح عملية بيع، سيكون مستوى الافتتاح هو الرقم الأدنى الذي نقلت عنه الصفقة. ب). يجب دائما إجراء معاملة لعدد محدد من العقود أو العقود أو الوحدات الأخرى التي تشكل الأداة الأساسية. ج). ستكون كل معاملة يتم فتحها من قبلك ملزمة لك على الرغم من ذلك عن طريق فتح الصفقة قد تكون قد تجاوزت أي الائتمان أو غيرها من الحدود المطبقة عليك أو فيما يتعلق التعاملات معنا. 5.2. إغلاق معاملة أ). المعاملات غير المؤرخة 1). بموجب هذه الاتفاقية، يمكنك إغلاق معاملة غير مؤرخة مفتوحة أو أي جزء من هذه المعاملة غير المفتوحة المفتوحة في أي وقت. ب). عند إغلاق معاملة غير مؤرخة، فإن مستوى الإغلاق سيكون، إذا كنت تغلق معاملة شراء غير مؤرخة، فإن الرقم السفلي الذي نقلت عنه، وإذا كنت تغلق عملية بيع غير مؤرخة، فإن الرقم الأعلى الذي نقلت عنه. ب). عمليات انتهاء الصلاحية i). بموجب هذه الاتفاقية، يجوز لك إغلاق معاملة انتهاء الصلاحية المفتوحة أو أي جزء من هذه الصفقة المفتوحة في أي وقت قبل آخر وقت تعامل لذلك الصك. ب). تفاصيل وقت التعامل الأخير لكل أداة ستكون عادة متاحة لك ويمكن الحصول عليها منا عند الطلب. وتقع على عاتقك مسؤولية أن تكون على بينة من وقت التعامل الأخير أو، حسب الحالة، وقت انتهاء صلاحية منتج معين. ج). عند إغلاق عملية إنتهاء الصلاحية قبل آخر وقت تداول للأداة، سيكون مستوى الإغلاق، إذا كانت المعاملة شراء، هو الرقم الأدنى الذي تم اقتباسه من قبلنا وإذا كانت الصفقة عملية بيع، فإن الرقم الأعلى الذي تم اقتباسه من قبل لنا. رابعا). إذا لم تغلق معاملة انتهاء الصلاحية فيما يتعلق بأداة في وقت التعامل الأخير أو قبله، فوفقا للمادة 5.2 (ب) (5)، سنغلق صفقة إتمامك بمجرد التحقق من مستوى الإغلاق لانتهاء الصلاحية عملية تجارية. أنت تقر بأن من مسؤوليتكم أن تكونوا على بينة من وقت التعامل الأخير وأي انتشار قد نطبقه عند إغلاق عملية إنتهاء الصلاحية. الخامس). يجوز لنا أن نقبل تعليمات دائمة منك بالتمرير التلقائي لجميع معاملات (معاملات) انتهاء الصلاحية إلى فترة العقد التالية، حتى لا تنتهي تلقائيا. بدلا من ذلك، قد تطلب منا قبول تعليمات لفة فيما يتعلق بعملية إنتهاء محددة. أنت تقر بأن من مسؤوليتكم أن تكونوا على بينة من فترة العقد السارية التالية للمعاملة، وأن تنفيذ عملية التحويل قد يؤدي إلى تكبدك خسائر في حسابك. إن أي اتفاق يتم تنفيذه يتم وفقا لتقديرنا تماما، ونحن نحتفظ بالحق في رفض تمرير معاملة أو معاملات، على الرغم من أي تعليمات قدمتها لنا، إذا قررنا أن نتصرف بشكل معقول، أن يؤدي الترحيل إلى تجاوزك أي الائتمان أو غيرها من القيود المفروضة على التعاملات معنا. عندما نقوم بتأثير التمديد، سيتم إغلاق الصفقة الأصلية للإنهاء في أو قبل وقت التعامل الأخير وتصبح مستحقة للتسوية وسيتم إنشاء معاملة إنتهاء جديدة مثل هذه الصفقات الإغلاق والفتح ستكون وفقا لشروطنا العادية. 6. شروط التداول الإلكترونية 6.1. أنت تقر وتضمن أنك على دراية بجميع اللوائح المعمول بها والتي تنطبق على خدمات التداول الإلكترونية التي تستخدمها وأن استخدامك لخدمات التداول الإلكترونية سوف يتوافق مع جميع اللوائح المعمول بها وهذه الاتفاقية بصيغتها المعدلة من وقت لآخر. 6.2. ليس لدينا أي التزام لقبول أو تنفيذ أو إلغاء، كل أو أي جزء من الصفقة التي تسعى لتنفيذ أو إلغاء من خلال خدمة التداول الإلكتروني. على سبيل المثال لا الحصر، نحن لا نتحمل أية مسؤولية عن الإرسالات غير الدقيقة أو التي لم يتم استلامها من قبلنا، ونحن قد نقوم بتنفيذ أي معاملة على الشروط التي تلقيناها بالفعل. 6.3. أنت تأذن لنا بالعمل على أي تعليمات معينة أو تظهر أن تعطى لك فيما يتعلق بأي خدمة التداول الإلكترونية التي تستخدمها (التعليمات). نحن لسنا ملزمين بالعمل على أي تعليمات، أو لتنفيذ أو الدخول في أي معاملة معينة، ولا حاجة إلى إعطاء أي أسباب لعدم القيام بذلك. سوف تكون مسؤولا عن الدقة والدقة، سواء للمحتوى والشكل، من أي تعليمات تلقينا من قبلنا. أنت تقر بأنه في حالة وجود أسعار أو أحجام خاطئة بشكل واضح، سيكون لدينا الحق في إبطال الصفقة ولن تكون هذه المعاملة ملزمة لنا. 6.4. أنت تقر بأن لدينا الحق، من جانب واحد وبأثر فوري، في تعليق أو إنهاء (في أي وقت، مع أو بدون سبب أو إشعار مسبق) كل أو أي جزء من أي خدمة التداول الإلكتروني، أو وصولك إلى أي خدمة التداول الإلكتروني، إلى تغيير طبيعة أو تكوين أو توفر أي خدمة تجارة إلكترونية، أو لتغيير الحدود التي وضعناها على التداول الذي قد تجري من خلال أي خدمة التداول الإلكتروني. 6.5. وفقا للمصطلح 4، جميع الأسعار المعروضة على أي خدمة تجارة إلكترونية مؤشرا وهي قابلة للتغيير المستمر. ا). ولن يسمح باستخدام أي نظام إدخال بيانات ذات سرعة عالية أو آليا مع أي خدمة تداول إلكترونية إلا بموافقتنا الخطية المسبقة التي يتم ممارستها وفقا لتقديرنا الخاص. ب). نحن لن نكون مسؤولين عن أي مطالبات أو خسائر أو أضرار أو تكاليف أو نفقات، بما في ذلك أتعاب المحاماة، التي تسببت بشكل مباشر أو غير مباشر، عن طريق أي انهيار أو فشل أي نظام إرسال أو اتصال أو جهاز كمبيوتر تابع لنا، ولا عن أي خسارة ، والتكلفة أو المسؤولية التي تكبدتها أو تكبدتها كنت نتيجة للتعليمات التي يتم تقديمها، أو أي اتصالات أخرى يجري، عن طريق الإنترنت. سوف تكون وحدها المسؤولة عن جميع الأوامر، ودقة جميع المعلومات، وإرسالها عبر الإنترنت باستخدام رموز الوصول الخاصة بك. لن نقوم بتنفيذ أمر حتى نكون قد أكدنا الأمر ونقل أمر ما في حد ذاته لن يؤدي إلى عقد عقد وربط بينك وبيننا. ج). هناك مخاطر متأصلة مع استخدام تكنولوجيا التداول عبر الهاتف المحمول مثل ازدواجية الأوامرالتعديلات، والكمون في الأسعار المقدمة، وغيرها من القضايا التي هي نتيجة للاتصال المحمول. الأسعار المعروضة على منصة متنقلة لدينا هي فقط مؤشرا على معدلات قابلة للتنفيذ وقد لا تعكس السعر الفعلي تنفيذها من أجل. لدينا ميزة المحمول يستخدم الدوائر شبكة الاتصالات العامة لنقل الرسائل. نحن لن نكون مسؤولين عن أي وجميع الظروف التي كنت تعاني من تأخر في الاقتباس السعر أو عدم القدرة على التجارة الناجمة عن مشاكل نقل الدوائر شبكة أو أي مشاكل أخرى خارج سيطرتنا المباشرة، والتي تشمل ولكن لا تقتصر على قوة أو إشارة الجوال، أو زمن الاستجابة الخلوي، أو أية مشكلات أخرى قد تنشأ بينك وبين أي مزود خدمة إنترنت أو مزود خدمة الهاتف أو أي مزود خدمة آخر. قد لا تتوفر بعض الميزات المتوفرة في مرفق التداول عبر الإنترنت على ميزة الجوال. د). أنت ملزم بالحفاظ على سرية أسماء المستخدمين وكلمات المرور الخاصة بك وضمان عدم حصول أطراف ثالثة على تسهيلات التداول عبر الإنترنت. مع عدم الإخلال بأية أحكام أخرى من هذه الاتفاقية، سوف تكون مسؤولا عن جميع المعاملات والعقود المنفذة عن طريق رموز الوصول الخاصة بك، حتى لو كان ذلك قد يكون غير مشروع. ه). نحن لن نكون مسؤولين عن أي خسارة أو مسؤولية أو أي تكلفة تنشأ عن أي استخدام غير مصرح به لمرفق التداول عبر الإنترنت. يجب عليك عند الطلب تعويض وحماية وحمايتنا غير ضارة من وضد جميع الخسائر والخصوم والأحكام والأحكام والدعاوى والإجراءات والدعاوى والأضرار والتكاليف الناجمة عن أو الناشئة عن أي فعل أو امتناع من قبل أي شخص باستخدام مرفق التداول عبر الإنترنت باستخدام رموز الوصول المعينة (أسماء المستخدمين أندور كلمات المرور)، سواء أكنت مصرحا لك بهذا الاستخدام أم لا. F). أنت مسؤول عن توفير نظام (أنظمة) الكمبيوتر لتمكينك من الوصول إلى أندور استخدام مرفق التداول الإلكتروني الخاص بنا واتخاذ جميع الترتيبات المناسبة مع أي من موردي الاتصالات أو، حيث يتم الوصول إلى مرفق التداول الإلكتروني لدينا من خلال خادم طرف ثالث، أي مثل هذا الطرف الثالث الضروري للوصول إلى تسهيلات التداول عبر الإنترنت، نحن لا أو أي شركة تقوم بالصيانة أو التشغيل أو الامتلاك أو الترخيص أو تقديم الخدمات لنا فيما يتعلق بمنشأة التداول عبر الإنترنت لدينا أي تمثيل أو ضمان بشأن توفر أو فائدة أو ملاءمة أو غير ذلك من المعدات أو البرامج أو الترتيبات. 6.7. استخدام خدمات التداول الإلكترونية أ). Where we grant you access to an Electronic Trading Service we shall grant you, for the term of this Agreement, a personal, limited, non-exclusive, revocable, non-transferable and non-sub-licensable license to use the Electronic Trading Services pursuant to and in strict accordance with the Terms of this Agreement. We may provide certain portions of the Electronic Trading Services under license from third parties, and you will comply with any additional restrictions on your usage that we may communicate to you from time to time, or that are otherwise the subject of an agreement between you and such licensors. ب). We are providing the Electronic Trading Services to you only for your personal use and only for the purposes, and subject to the Terms of this Agreement. ج). You may not sell, lease, or provide, directly or indirectly, the Electronic Trading Services or any portion of the Electronic Trading Services to any third party except as permitted by this Agreement. You acknowledge that all proprietary rights in the Electronic Trading Services are owned by us or by any applicable third party service providers selected by us providing us with all or part of the Electronic Trading Services, or providing you with access to the Electronic Trading Services, or their respective licensors, and are protected under copyright, trademark and other intellectual property laws and other applicable law. You receive no copyright, intellectual property rights or other rights in or to the Electronic Trading Services, except those specifically set out in this Agreement. You will protect and not violate those proprietary rights in the Electronic Trading Services and honour and comply with our reasonable requests to protect our and our third party service providers contractual, statutory and common law rights in the Electronic Trading Services. If you become aware of any violation of our or our third party service providers proprietary rights in the Electronic Trading Services, you will notify us in writing immediately. د). In the event that you receive any data, information or Software via an Electronic Trading Service other than that which you are entitled to receive pursuant to this Agreement, you will immediately notify us and will not use, in any way whatsoever, such data, information or software. e). For some Electronic Trading Services the software may be downloaded by you on one or more Systems but under no circumstances are you permitted to use the Electronic Trading Service on more than one System at any one time. f). You will take all reasonable steps to ensure that no computer viruses, worms, software bombs or similar items are introduced into the System or Software you use to access our Electronic Trading Services. g). We and our licensors (as the case may be) will retain the intellectual property rights in all elements of the Software and such software and databases contained within the Electronic Trading Services and you will not in any circumstances, obtain title or interest in such elements other than as set out in this Agreement. 7.1. We may, at our absolute discretion, accept an Order from you. An Order is an offer to open or close a Transaction if our price moves to, or beyond, a level specified by you. Examples of such Orders are: a). A Stop Order, which is in an instruction to deal if our quote becomes less favourable to you and which is generally used to provide some risk protection b). A Limit Order, which is an instruction to deal if our quote becomes more favourable to you c). A Market Order, which is an instruction to deal now in a specified size at the best available price for that size d). A Contingent Order, which refers to a pair of orders stipulating that if one order is executed, then the other order will be automatically entered into and e). A One Cancels the Other Order, which refers to a pair of orders stipulating that if one order is executed, then the other order will be automatically cancelled and which might be used to provide some risk protection. You may specify that an Order is to apply: i). until the next close of business day for the relevant Underlying Market (a Day Order ), which, for the avoidance of doubt, will include any overnight trading sessions on the Underlying Market. ب). for an indefinite period (a Good Till Cancelled Order or GTC Order ), which, for the avoidance of doubt, will include any overnight trading sessions on the Underlying Market. We may, at our absolute discretion, accept standing Orders that will apply for some other specified duration. We may act on any such Order irrespective of the length of time for which the specified level in relation to that order is reached or exceeded. For the avoidance of doubt, all unspecified orders will be treated as good until cancelled orders as that term is generally understood by the market. 7.2. If your Order is triggered, we will seek to openclose the Transaction to which your Order relates, acting in accordance with our duty of best execution. In the case of a Stop Order, we will seek to openclose a Transaction at a level that is the same (but may be worse) than your stop level and in the case of a Limit Order, we will seek to openclose a Transaction at a level that is the same or better than your limit. You acknowledge and agree that the time and level at which Orders are executed will be determined by us, acting reasonably. 7.3. By using our Orders, you expressly acknowledge and agree that: a). It is your responsibility to understand how an Order operates before you place any such Order with us and that you will not place an Order unless you fully understand the terms and conditions attached to such Order. ب). Whether or not we accept an Order is at our absolute discretion. Not all Orders are available on all Transactions, nor on all Electronic Trading Services. ج). When you place and we accept an Order you are trading with us as principal and not dealing on the Underlying Market. d), The triggering of your Order is linked to our bid and offer prices, not the bid and offer prices on the Underlying Market. Our bid and offer prices may differ from the bid and offer prices in the Underlying Market. The effect of such is that (i) your Order may be triggered even though our bid, or offer as the case may be, moved to or through the level of your Order for only a short period and (ii) the Underlying Market never traded at the level of your Order. e). For the purposes of determining whether an Order has been triggered, we will be entitled (but not obliged), at our discretion, to disregard any prices quoted by us during any pre-market, post-market or intra-day auction periods in the relevant Underlying Market, during any intra - day or other period of suspension in the relevant Underlying Market, or during any other period that in our reasonable opinion may give rise to short-term price spikes or other distortions. f). Following your Order being triggered, we do not guarantee that a Transaction will be openedclosed, nor do we guarantee that if openedclosed it will be done so at your specified stop level or limit. g). We reserve the right both to work and to aggregate Orders. Working an Order may mean that your Order is executed in tranches at different prices, resulting in an aggregate opening or closing level for your Transaction that may differ both from your specified level and from the price that would have been attained if the Order had been executed in a single tranche. Aggregating an Order means that we combine your Order with the Orders of other clients of ours for execution as a single Order. We may do this only if we reasonably believe it is unlikely to work overall to the disadvantage of any client whose order is to be aggregated. However, the effect of aggregation may work to your disadvantage in relation to any particular Order. You acknowledge and agree that we shall not under any such circumstances have any liability to you as a result of any such working or aggregation of your Orders. h). You accept that under certain trading conditions including but not limited to highly volatile markets it may be impossible for us to execute your transactions. Under such conditions we reserve the right to execute your orders at the next best price irrespective of the fact that this may be more or less favourable to you. 8.1. We reserve the right to, without your consent, either void from the outset or amend the terms of any Transaction containing or based on any error that we reasonably believe to be obvious or palpable (a Manifest Error or Manifestly Erroneous Transaction). If, in our discretion, we choose to amend the terms of any such Manifestly Erroneous Transaction, the amended level will be such level as we reasonably believe would have been fair at the time the Transaction was entered into. In deciding whether an error is a Manifest Error we shall act reasonably and we may take into account any relevant information including, without limitation, the state of the Underlying Market at the time of the error or any error in, or lack of clarity of, any information source or pronouncement upon which we base our quoted prices. Any financial commitment that you have entered into or refrained from entering into in reliance on a Transaction with us will not be taken into account in deciding whether or not there has been a Manifest Error. 8.2. In the absence of our fraud, wilful default or negligence, we will not be liable to you for any loss, cost, claim, demand or expense following a Manifest Error (including where the Manifest Error is made by any information source, commentator or official on whom we reasonably rely). 8.3. If a Manifest Error has occurred and we choose to exercise any of our rights under clause 8.1, and if you have received any monies from us in connection with the Manifest Error, you agree that those monies are due and payable to us and you agree to return an equal sum to us without delay. 9.1. An offer to open or close a Transaction (including an Order) must be made by you, or on your behalf: orally, by telephone via our Electronic Trading Service or in such other manner as we may specify from time to time. If your usual mode of communicating with us is unavailable for any reason, you should attempt to use one of the other modes of acceptable communication set out at the beginning of this paragraph. For example, if you usually open and close Transactions via our Electronic Trading Service, but for some reason our Electronic Trading Service is not in operation, you should contact us via the telephone to open or close Transactions. Written offers to open or close a Transaction, including offers sent by fax, email (including a secure email sent via our Electronic Trading Service) or text message, will not be accepted or be effective for the purposes of this Agreement. Any communication that is not an offer to open or close a Transaction must be made by you, or on your behalf: orally, by telephone or in person in writing, by email, post, fax or in such other manner as we may specify from time to time. If sent to us by post or by fax, a communication must be sent to our head office and, if sent to us by email, it must be sent to an email address currently designated by us for that particular purpose. Any such communication will only be deemed to have been received by us upon our actual receipt thereof. 9.2. We will generally not accept an offer to open or close a Transaction received other than in accordance with Term 9.1, but if we choose to do so we will not be responsible for any loss, damage or cost that you suffer or incur arising out of any error, delay or omission in acting on such offer, or failure to act upon such offer. 9.3. If at any time you are unable, for whatever reason, to communicate with us, we do not receive any communication sent by you, or you do not receive any communication sent by us under this Agreement, we will not: a). be responsible for any loss, damage or cost caused to you by any act, error delay or omission resulting therefrom where such loss, damage or cost is a result of your inability to open a Transaction and b). except where your inability to communicate with us results from our fraud, wilful default or negligence, be responsible for any loss, damage or cost caused to you by any act, error, omission or delay resulting therefrom including without limitation, where such loss, damage or cost is a result of you inability to close a Transaction. 9.4. You acknowledge and agree that any communication transmitted by you or on your behalf is made at your risk and you authorise us to rely and act on, and treat as fully authorised and binding on you, any communication (whether or not in writing) that we reasonably believe to have been transmitted by you. You acknowledge and agree that you are not under any circumstances to authorise any agent, intermediary or third party other than yourself to act on your behalf. You acknowledge and agree that we will rely on your account number andor password to identify you and you agree that you will not disclose these details to any person not duly authorised by you. If you suspect that your account number andor password has been learnt or may be used by any other person then you must notify us immediately. 9.5. You agree that we may record our telephone conversations with you. Such records will be our sole property and you accept that they will constitute evidence of the communications between us. 9.6 In accordance with the Guidelines, we will provide information about each Transaction that we open or, as the case may be, close for you by providing you with a Statement. Statements will be posted on our Electronic Trading Service and, if so requested by you also emailed or posted to you, on or before the Business day following the day on which the Transaction is opened, or as the case may be, closed. If you elect to receive your Statements by post, we reserve the right to levy an administration charge. 9.7. You will be deemed to have acknowledged and agreed with the content of any Statement that we make available to you unless you notify us to the contrary in writing within two Business days of the date on which you are deemed to have received it in accordance with Term 9.10 below. 9.8. Our failure to provide you with a Statement does not invalidate nor make voidable a Transaction that you and we have agreed and we have confirmed to you, provided however that in the event that you believe you have opened or closed a Transaction but we have not provided you with a Statement in respect of that Transaction, any query in relation to the purported Transaction will not be entertained unless: (i) you notify us that you have not received such Statement within two Business days of the date on which you ought to have received a Statement for the purported Transaction and (ii) you can provide accurate details of the time and date of the purported Transaction. 9.9 . We may communicate with you by telephone, letter, fax, email or text message or by posting a message on our Electronic Trading Service and you consent to us telephoning you during normal business hours. We will use the address, fax number, text number, or email address specified on your account opening form or such other address or number as you may subsequently notify to us. Unless you expressly specify otherwise, you agree that we may send the following notices to you by email andor by posting them on the Electronic Trading Service: b). notice of an amendment to the way in which we provide our service to you, for example changes in the features of our Transactions, changes to the Electronic Trading Service and changes to the Margin rates that apply to our Transactions c). notice of an amendment to the Terms of this Agreement given in accordance with Term 19 (each a Message). 9.10. Any correspondence, documents, written notices, confirmations, Messages or Statements will be deemed to have been properly given: a). if sent by post to the address last notified by you to us, on the next business day after being deposited in the post b). if delivered to the address last notified by you to us, immediately on being deposited at such address c). if sent by fax or text message, as soon as we have transmitted it to any of the fax or mobile telephone numbers last notified by you to us d). if sent by email, one hour after we have transmitted it to the email address last notified by you to us and e). if posted on our Electronic Trading Service, as soon as it has been posted. 9.11. It is your responsibility to ensure, at all times, that we have been notified of your current and correct address and contact details. Any change to your address or contact details must be notified to us immediately in writing, unless we agree to another form of communication. 9.12. We are required by law to provide you with certain information about us, our services, our Transactions, our costs and charges along with copies of our Best Execution Policy and Conflicts of Interests Policy. You specifically consent to us providing you with this information by means of our website. Costs and charges will be disclosed in our Assets Section. Our Best Execution Policy, Conflicts of Interest Policy and Risk Disclosure will be provided in the section of our website that allows you to apply for an account. Alternatively, details are available by calling our dealers. 9.13. It is your responsibility to make sure that you read all notices posted on our website and on our Electronic Trading Service from time to time in a timely manner. 9.14. Although email, the internet, Electronic Trading Services and other forms of electronic communication are often a reliable way to communicate, no electronic communication is entirely reliable or always available. You acknowledge and accept that a failure or delay by you to receive any communication from us sent by email, text message or otherwise whether due to mechanical, software, computer, telecommunications or other electronic systems failure, does not in any way invalidate or otherwise prejudice that communication or any transaction to which it relates. We will not be liable to you for any loss or damage, howsoever caused, arising directly or indirectly out of a failure or delay by you or us to receive an email or other electronic communication. Further, you understand and accept that emails, text messages and other electronic communications we send to you may not be encrypted and therefore may not be secure. 9.15. You acknowledge the inherent risk that communications by electronic means may not reach their intended destination or may do so later than intended for reasons outside our control. You accept this risk and agree that a failure or delay by us to receive any offer or communication from you sent electronically, whether due to mechanical, software, computer, telecommunications or other electronic systems failure, does not in any way invalidate or otherwise prejudice that offer or communication or any transaction to which it relates. If, for any reason, we are unable to accept your offer electronically, we may, without obligation, provide you with further information advising you that your offer can be made by telephone as an alternative and we may endeavour to inform you of this. 9.16. In the event that you are granted access to our mobile dealing platform, then all use of such service will be subject both to this Agreement and to supplemental mobile dealing terms posted on our website and amended from time to time. 10. Margin amp Collateral 10.1. Upon opening a Transaction, you will be required to pay us the Margin for that Transaction, as calculated by us. Note that the Margin for certain Transactions, will be based on a percentage of the Contract Value of the Transaction and therefore the Margin due for such Transactions will fluctuate in accordance with the Contract Value. Margin is due and payable to us immediately upon opening the Transaction (and for Transactions that have a fluctuating Margin based on a percentage of the Contract Value, immediately on opening the Transaction and thereafter immediately on any increase in Contract Value taking place). 10.2. You also have a continuing Margin obligation to us to ensure that at all times during which you have open Transactions you ensure that your account balance, taking into account all realised or unrealised profits and losses (PampL), is equal to at least the Initial Margin that we require you to have paid to us for all of your open Transactions. If there is any shortfall between your account balance (taking into account PampL) and your total Initial Margin requirement, you will be required to deposit additional funds into your account. These funds will be due and payable to us for our own account, immediately on your account balance (taking into account PampL) falling below your Initial Margin requirement. 10.3. Details of Margin amounts paid and owing by you are available by logging on to our Electronic Trading Services or by telephoning our dealers. You acknowledge: a). that it is your responsibility to be aware of, and further that you agree to pay, the Margin required at all times for all Transactions that you open with us b). that your obligation to pay Margin will exist whether or not we contact you regarding an outstanding Margin obligation and c). that your failure to pay any Margin required in relation to your Transactions will be regarded as an Event of Default for the purposes of Term 13. 10.4. Margin payments must be made in the form of cleared funds unless, by separate written agreement, we accept other assets from you as collateral for payment of Margin. In the event that any applicable debit card authority or other paying agent declines to transfer funds to us for any reason whatsoever then we may, at our absolute discretion, treat any Transaction entered into by us in reliance on receipt of those funds as void from the outset or close it at our then prevailing price, and recover any losses arising from the voidance or closure of the Transaction from you. We may reserve the right to stipulate the method of payment to be used by you for the payment of Margin. 10.5. In making any calculation of the Margin payments that we require from you under this Term 10, we may, at our absolute discretion, have regard to your overall position with us andor an Associated Company of ours including any of your net unrealised losses (i. e. losses on open positions). We will also have regard to the rules of any Underlying Market that requires payments of Margin to be made in respect of any Transaction or any Instrument underlying any Transaction. 10.6 . We are not under any obligation to keep you informed of your account balance and Margin required (i. e. to make a Margin Call) however if we do so the Margin Call may be made by telephone call, post, fax, email or text message. The Margin Call will be deemed to have been made as soon as you are deemed to have received such notice in accordance with Term 9.10. We will also be deemed to have made a demand on you if: a). we have left a message requesting you to contact us and you have not done so within a reasonable time after we have left such a message or b). if we are unable to leave such a message and have used reasonable endeavours to attempt to contact you by telephone (at the telephone number last notified to us by you) but have been unable to contact you at such number. Any message that we leave for you requesting you to contact us should be regarded by you as extremely urgent unless we specify to the contrary when we leave the message. You acknowledge and accept that what constitutes a reasonable time in the context of this Term may be influenced by the state of the Underlying Market and that, according to the circumstances, that could be a matter of minutes or even immediately. It is your responsibility to notify us immediately of any change in your contact details and to provide us with alternative contact details and ensure that our calls for Margin will be met if you will be uncontactable at the contact address or telephone number notified to us (for example because you are travelling or are on holiday, or you are prevented from being in contact because of a religious holiday). We will not be liable for any losses, costs, expenses or damages incurred or suffered by you as a consequence of your failure to do so. 10.7. We will be entitled, at any time, to increase or decrease the Margin required from you on open Transactions. You agree that, regardless of the normal way in which you and we communicate, we will be entitled to notify you of a change to Margin levels by any of the following means: telephone, post, fax, email, text message or by posting notice of the increase on our website. Any increase in Margin levels will be due and payable immediately on our demand, including our deemed demand in accordance with Term 10.6. We will only increase Margin requirements where we reasonably consider it necessary, for example but without limitation, in response to or in anticipation of any of the following: a). a change in the volatility andor liquidity in the Underlying Market or in the financial markets more generally b). economic news c). a company whose Instruments represent all or part of your Transaction becoming insolvent, being suspended from trading or undertaking a Corporate Event d). you changing your dealing pattern with us andor an Associated Company of ours e). your credit circumstances changing f). your exposure to us andor an Associated Company of ours being concentrated in a particular Underlying Market or Sector. 10.8 In addition, and without prejudice to any rights to which we may be entitled under this Agreement or any Applicable Laws, Rules andor Regulations we shall have a general lien on all Assets and property held on your behalf by us until the satisfaction of all your obligations to us. Without limitation, such general lien shall comprise the credit balances on your Accounts and the value of your open positions with us. We may, in our absolute discretion and without notice to you, apply andor transfer any or all such Assets which you have deposited at any time with us or which may at any time be in our possession or control or carried on our books for any purpose, including safe keeping, between any of your Accounts with us and combine or set off between accounts and convert any currency into another. Without prejudice to any other rights to which we may be entitled, we may at any time and without notice to you set-off any amounts (whether actual or contingent, present or future) at any time owing between you and us paying you the difference. 10.9. You must be aware that CFD transactions carry a high degree of risk. The amount of initial margin may be small relative to the value of the actual instrument you are trading so that transactions are leveraged or geared. A relatively small market movement may have a disproportionately large impact on the Client position and overall account. Leverage allows a client to initiate trades of much larger nominal value without having to fund the whole amount. Instead a much smaller amount (margin) is used in order to initiate a trade. For example, 50:1 leverage, also known as 2 margin requirement, means 2,000 of equity is required to initiate a trade on an instrument with a nominal value of 100,000. Leverage increases both upside and downside risk as the account is now that much more sensitive to price movements Our procedure for determining leverage is subject to a client by client basis which is determined among others by the assessment of client appropriateness and scoring metrics which allow the client a predetermined leverage based on knowledge and experience. For more information, please contact our Customer Support. 11. Commissions, Fees amp Charges 11.1. You agree to pay us such fees and charges (including, without limitation, spreads, charges, interest and other fees) at such rates as are notified by us to you from time to time or published on our Online Trading Facility. By accepting these Terms and Conditions, you acknowledge that you have read, understood and accepted the information under the Assets Section page posted on our website, in which all such Commissions and Charges (including, without limitation, spreads, charges, interest and other fees) are explained. 11.2. We reserve the right to amend, alter, modify, delete or add to any of these Commissions and Charges at any time and at our sole discretion. When these Commissions and Charges are modified (the Changes) we will post such Changes on our Online Trading Facility andor otherwise notify you of such Changes, each such notification of which shall be deemed as sufficient notice and it is your duty to consult andor to check regularly the information posted under the Spreads and Conditions Schedule on our Online Trading Facility regarding any such Changes. Therefore, you should review the Spreads and Conditions Schedule on our Online Trading Facility from time to time so as to ensure that you will be aware of any such Changes. Except if, and then to the extent provided otherwise in this Agreement, all Changes shall be effective five (5) calendar days after their initial posting on our Online Trading Facility, or as of the first time that you access andor use our Online Trading Facility after such amendments are made, whichever is sooner. Your continued use of our Online Trading Facility after the publication of any Changes shall be considered as your agreement to such Changes and shall be governed by those Terms and Conditions, as modified. If you do not wish to be bound by those Changes, you should cease to use our Online Trading Facility and inform us in writing, immediately. 11.3. In addition to the Commissions, Fees and Charges mentioned above, you shall be responsible for the payment of any other fees and charges that may be incurred as a result of the provision of our Services to you, including, without limitation, all applicable VAT (if any) and other duties andor taxes, and all other fees incurred by us in connection with any Transaction andor Contract andor in connection with maintaining a client relationship with you. 11.4. In addition, we (andor our Associates, Business Introducers, Tied Agents or other third parties) may share andor benefit from commission, spread, mark-up, mark-down or any other remuneration in respect of any Transactions andor Contracts entered into by us andor in respect of any Transactions andor Contracts carried out on your behalf. Details of any such remuneration or sharing arrangement are not explicitly set out on the relevant SettlementTrade Confirmations. We may, upon reasonable request, to the extent possible and at our sole discretion, to disclose to you the amount of any such commission, mark-up, mark-down or any other remuneration paid by us to any Associate, Business Introducer or other third party. 11.5. You acknowledge and accept that in the case of no activity, including funding or trading in your account within a period of sixty (60) calendar days or more we reserve the right to classify your account as an Inactive Account (Inactive Account) and furthermore reserve the right to charge you an administrative fixed monthly fee of ten Euros (10.00) or alternative currency equivalent. In the event that your account balance is zero we reserve the right to classify your account as dormant. To reactivate your account you are required to communicate directly with the customer support department. 11.6. Unless determined and stated otherwise in the terms agreed upon by mutual consent of the Parties, all Commissions and Charges and other fees and charges shall be regarded as being due and payable immediately. Unless specified otherwise in these Terms and Conditions, any sums due to us pursuant to these Terms and Conditions may be deducted by us from the proceeds of any transaction or debited from your Account(s) with us. In the event of late payment by you, overdue amounts shall bear interest at a rate that we shall reasonably determine. 11.7. If we receive or recover any amount in respect of any of your obligations in a currency other than that in which such amount is payable, whether pursuant to a judgment of any court or otherwise, you will indemnify us and hold us harmless from and against any cost (including costs of conversion) and loss suffered by us as a result of receiving such amount in a currency other than the currency in which it is due. 11.8. We offer the possibility to open Islamic (Swap-free) Accounts with us. Swap-free trading accounts are available only to those clients who cannot use swaps owing to their religious beliefs. Accordingly, in all instances where a request for an Islamic (Swap-free) Account is filed with us, we reserve the right to require an adequate justification for andor proof of the necessity or need of any such conversion. Furthermore, we reserve the right to refuse the processing of any such request for any reason whatsoever, without being obliged to provide any explanation or justification. 11.9. While a client may file a request for an Islamic (Swap-free) trading account at any time, the filing of any such request entails that all of such clients other real trading Accounts with us will be converted into Swap-free trading accounts also, without any further notice being required. Conversion of a real trading Account to a Swap-free trading account is performed by our Back-Office Department only upon the request and consent of those clients who complete and submit a request for an Islamic (Swap-free) Account. Upon the receipt of such a duly signed and executed request, we shall evaluate the request and any ancillary documentation submitted to us and shall inform the client who requested the conversion by e-mail whether the request is accepted or not. 11.10. Clients are not allowed to use Swap-free Accounts to make profits from Swaps and may not request the payment of any Swap amounts that have been lost as a result of converting their real trading Account(s) into one or more Swap-free Account(s) for the period during which their real trading Account(s) hashave been converted into one or more Swap-free account(s). 11.11. We reserve the right to revoke the Swap-free status granted to any real trading Account at any time without being obliged to provide any explanation or justification. Furthermore, in the event that we detect any form of abuse, fraud, manipulation, cash-back arbitrage, carry trades, or other forms of deceitful or fraudulent activity in regard to any Swap-free Account of any client, we reserve the right, at any time: a). with immediate effect, to revoke the Swap-free status from any and all real trading Accounts of such client that have been converted to a Swap-free trading Account b). to correct and recover any un-accrued Swaps and any related un-accrued interest expenses and or costs pertaining to any and all of such clients Swap-free trading Accounts during the period for which such Accounts were converted into Swap-free trading Accounts andor c). with immediate effect, to close all trading Accounts of such client with us, nullify all trades carried out in such clients trading Accounts with us and cancel and all profits or losses garnered in such clients trading Accounts with us. 12.1. You must comply with the following when making payments to us: a). Payments due (including Margin payments) will, unless otherwise agreed or specified by us, be required in currencies specified by us. ب). You may make any payment due to us by any of the following methods: i). debit or credit card or ii). direct bank transfer. Please note that we reserve the right to levy a reasonable administration charge for processing your payments. ج). We do not accept payments from you by cash or cheque. د). In determining whether to accept payments from you under this clause, we will have utmost regard to our duties under law regarding the prevention of fraud and money laundering. To this end, we may at our absolute discretion having regard to the law, reject payments from you or a third party or any other person other than yourself and return funds to source. In particular, we will not accept payments from a bank account if it is not evident to us that the bank account is in your name. 12.2. You should be aware of the following when you open a Transaction or deposit money into your account in a Currency other than your base Currency (i. e. the currency in which your Account with us is denominated): a). It is your responsibility to make yourself aware of the Currency that is designated as your base currency. Details of your base currency are available on our Electronic Trading Service. ب). Some Transactions will result in profitloss being accrued in a Currency other than your Base Currency. The Assets Section specify the Currencies in which various Transactions are denominated, or alternatively such information is available from our client support team on request. ج). We reserve the right to change the way in which we manage andor convert your non-Base Currency balances at any time in the future by providing you with ten (10) calendar days prior written notice. 12.3. We will be under no obligation to remit any money to you if that would reduce your account balance (taking into account running profits and losses) to less than the Margin payments required on your open Transactions. Subject thereto and to Term 12.4, money standing to the credit of your account will be remitted to you if requested by you. Where you do not make such a request, we will be under no obligation to, but may, at our absolute discretion, remit such monies to you. All bank charges howsoever arising will, unless otherwise agreed, be for your account. The manner in which we remit monies to you will be at our absolute discretion, having utmost regard to our duties under law regarding the prevention of fraud and money laundering. We will normally remit money in the same method and to the same place from which it was received. However, in exceptional circumstances we may, at our absolute discretion, consider a suitable alternative. 12.4 . Without prejudice to our right to require payment from you in accordance with Terms 12.1 and 12.2, we will at any time have the right to set off any losses incurred in respect of, or any debit balances in, any accounts (including a joint account and an account held with an Associated Company of ours) in which you may have an interest against any sums or other assets held by us for or to your credit on any other account (including any joint account and any account held with an Associated Company of ours) in which you may have an interest. If any loss or debit balance exceeds all amounts so held, you must forthwith pay such excess to us whether demanded or not. You also authorise us to set off sums held by us for or to your credit in a joint account against losses incurred by the joint account holder. You also authorise us to set off any losses incurred in respect of, or any debit balances in, any account held by you with an Associated Company of ours against any credit on your account(s) (including a joint account) with us. 13. Default amp Default Remedies 13.1. Each of the following constitutes an Event of Default: a). your failure to make any payment (including any payment of Margin) to us or to any Associated Company of ours in accordance with the conditions set out in Term 11 b). your failure to perform any obligation due to us c). where any Transaction or combination of Transactions or any realised or unrealised losses on any Transactions or combination of Transactions opened by you results in your exceeding any credit or other limit placed on your dealings d). if you are an individual, your death or your incapacity e). the initiation by a third party of proceedings for your bankruptcy (if you are an individual) or for your winding-up or for the appointment of an administrator or receiver in respect of you or any of your assets (if you are a company) or (in both cases) if you make an arrangement or composition with your creditors or any other similar or analogous procedure is commenced in respect of you f). where any representation or warranty made by you in this Agreement is or becomes untrue g). if the Company suspects that the Client is engaged into money laundering activities or terrorist financing or card fraud or other criminal activities h). the Company reasonably suspects that the Client opened the Client Account fraudulently i). you are or become unable to pay your debts as and when they fall due or j). any other circumstance where we reasonably believe that it is necessary or desirable to take any action in accordance with Term 13.2 to protect ourselves or all or any of our other clients. 13.2. If an Event of Default occurs in relation to your account(s) with us or in relation to any account(s) held by you with an Associated Company of ours, we may, at our absolute discretion, at any time and without prior notice: a). close or part-close all or any of your Transactions at a Closing Level based on the then prevailing quotations or prices in the relevant markets or, if none, at such levels as we consider fair and reasonable andor delete or place any Order on your account with the aim of reducing your exposure and the level of Margin or other funds owed by you to us b). convert any Currency balances on your account into another Currency c). exercise rights of set-off under Term 12.4, retain any funds, investments (including any interest or other payment payable thereon) or other assets due to you, and sell them without notice to you at such price and in such manner as we, acting reasonably, decide, applying the proceeds of sale and discharging the costs of sale and the sums secured under this clause d). charge you interest on any money due, from close of business on the date when monies first fell due until the date of actual payment at a reasonable rate not exceeding four per cent (4) above the applicable central banks base rate from time to time e). close all or any of your accounts held with us of whatever nature and refuse to enter into further Transactions with you. f). restrict the Clients trading activity until the Company can reasonably determine that an Event of Default occurred. g). in the case of fraud, forgery or use of stolen cards reverse the funds back to real owner or according to the instructions of the law enforcement authorities of the relevant country, or of the credit card company or of another financial institution. h). cancel or revoke any Benefits awarded. i). take legal action for any losses suffered by the Company. 13.3. You acknowledge and agree that, in closing out Transactions under this Term 13, it may be necessary for us to work the order. This may have the result that your Transaction is closed out in tranches at different bid prices (in the case of Sells) or offer prices (in the case of Buys), resulting in an aggregate closing level for your Transaction that results in further losses being incurred on your account. You acknowledge and agree that we shall not have any liability to you as a result of any such working of your Transactions. 14.1. If you are a Retail Client all funds which you transfer to us in connection with your Account will be treated as client money for the purposes of the Guidelines. This means that such funds will be segregated from our money and will not be used by us in the course of our business. The funds will be placed into either: a). a client money bank account at an approved bank in the EEA andor b). an approved client money bank account, outside the EEA. In such circumstances, the local legal and regulatory regime may result in a lower level of protection for you in the event of the insolvency or equivalent event of the entity with whom your money is held, than you would receive within the EEA. 14.2. If there has been no action by you in respect of movement on your Account for a period of at least six (6) years and we have been unable to contact you, we may cease to treat any money held on your behalf as client money and, accordingly, release it from our client bank accounts. Such money will, however, remain owing to you and we will make and retain records of all balances released from client bank accounts and will undertake to make good any valid claims against any released balances. 14.3. It is not our policy to pay interest on monies held by us, and you agree to waive any entitlement to interest. 15. Indemnity and liability 15.1. Neither we nor our directors, officers, employees or agents shall be liable for any losses, damages, costs or expenses incurred or suffered by you under this Agreement unless arising directly from our or their respective gross negligence, wilful default or fraud. In no circumstances shall we have any liability for consequential loss or special damage. Nothing in this Agreement will limit our liability for death or personal injury resulting from our negligence. 15.2. We will not provide any tax advice (or any other advisory service). We shall not at any time be deemed to be under any duty to provide tax advice. Without limitation, we do not accept liability for any adverse tax implications of any Transaction whatsoever. 15.3. Without limitation, we do not accept any liability by reason of any delay or change in market conditions before any particular Transaction is affected. 15.4. We shall not be liable for any partial or non-performance of our obligations hereunder by reason of any cause beyond our reasonable control, including without limitation any breakdown, malfunction or failure of transmission, communication or computer facilities, industrial action, acts and regulations of any governmental or supra national bodies or authorities or the failure of any relevant third party, intermediate broker, agent or principal of ourselves, custodian, sub-custodian, dealer, exchange, clearing house or regulatory or self-regulatory organisation, for any reason, to perform its obligations. 15.5. Without prejudice to any other clause of this Agreement, we will have no liability to you in relation to any loss that you suffer as a result of any delay or defect in or failure of the whole or any part of our Electronic Trading Services software or any systems or network links or any other means of communication. We will have no liability to you, whether in contract or in tort (including negligence) in the event that any computer viruses, worms, software bombs or similar items are introduced into your computer hardware or software via our Electronic Trading Services, provided that we have taken reasonable steps to prevent any such introduction. 15.6. You will make all your own decision to access andor use our Online Trading Facility or to enter into or execute any Transaction andor Contract. You acknowledge and agree that our Electronic Trading Service does not and will not serve as the primary basis for any of your investment decisions concerning your Accounts. You are solely responsible for any investment or trading decisions you make with respect to products identified on our Online Trading Facility and neither we, nor our directors, officers, shareholders, partners, members employees, agents, service providers, legal representatives andor Affiliates (together our Associates) shall be responsible for determining whether any Transaction or Contract you enter into is suitable, appropriate or advisable. Neither we, nor our Associates are and will be, by virtue of providing our Online Trading Facility, an advisor or fiduciary for you or any Authorized Person. 15.7. You acknowledge that: (a) any market information or third party recommendations communicated to you or any Authorized Person, by us or any Associate, does not constitute advice to enter into any Transaction andor Contract (b) such information or recommendations, although based upon information obtained from sources believed by us to be reliable, may be based solely on a third partys opinion and that such information may be incomplete and may be unverified (c) we make no representation, warranty or guarantee as to, and shall not be responsible for, the accuracy or completeness of any information or recommendations furnished to you or any Authorized Person and (d) we make no representations concerning the tax implications or treatment of trades entered into by you pursuant to these Terms neither we, nor our Associates accept any liability for any adverse tax implications of any Transaction whatsoever. 15.8. We shall have no obligation to contact you to advise upon appropriate action in light of changes in Market Conditions (including, without limitation, Market Disruptions) or otherwise. You acknowledge that the Market in leveraged derivatives is highly speculative and volatile and that, following execution of any transaction, you are solely responsible for making and maintaining contact with us and for monitoring open positions and ensuring that any further instructions are given on a timely basis. In the event of any failure to do so, we can give no assurance that it will be possible for us to contact you and we accept no liability for loss alleged to be suffered as a result of any failure by you to do so. Without limitation, neither we, nor our Associates accept any liability by reason of any delay or change in market conditions before any particular Transaction is effected. 15.9. Without limitation, neither we nor any of our Associates shall be liable for any loss arising from any act or omission of any Agent, Introducing Broker, Authorized Person or other third party who performs services for you. 16. Representations amp Warranties 16.1. You represent and warrant to us, and agree that each such representation and warranty is deemed repeated each time you open or close a Transaction by reference to the circumstances prevailing at such time, that: a). the information provided to us in your application form and at any time thereafter is true and accurate in all respects b). you are duly authorised to execute and deliver this Agreement, to open each Transaction and to perform your obligations hereunder and thereunder and have taken all necessary action to authorise such execution, delivery and performance c). you will enter into this Agreement and open each Transaction as principal d). any person representing you in opening or closing a Transaction will have been, and (if you are a legal entity) the person entering into this Agreement on your behalf is, duly authorised to do so on your behalf e). where applicable, you have obtained all governmental or other authorisations and consents required by you in connection with this Agreement and in connection with opening or closing Transactions and such authorisations and consents are in full force and effect and all of their conditions have been and will be complied with f). execution, delivery and performance of this Agreement and each Transaction will not violate any law, ordinance, charter, by-law or rule applicable to you, the jurisdiction in which you are resident, or any agreement by which you are bound or by which any of your assets are affected g). if you are an employee or contractor of a financial services firm or any other firm that has controls over the financial transactions in which its employees and contractors deal, you will give us proper notice of this and of any restrictions that apply to your dealing h). you will not use our prices for any purpose other than for your own trading purposes, and you agree not to redistribute our prices to any other person whether such redistribution be for commercial or other purposes i). you will use the services offered by us pursuant to this Agreement in good faith and, to this end, you will not use any electronic device, software, algorithm, or any trading strategy (Device) that aims to manipulate or take unfair advantage of the way in which we construct, provide or convey our prices. You agree that using a Device whereby in your dealings with us you are not subject to any downside market risk will be evidence that you are taking unfair advantage of us j). you have considered your own Financial circumstances, needs and objectives and concluded that dealing in Trading Activities is appropriate for you. You warrant that you understand the Risks, Terms and Conditions of Transactions entered into with the Company, (regardless of information supplied by the Company) and are willing to take on those Risks k). the Company does not, nor do any of its Directors, Officers, Agents or Employees, guarantee repayment of Capital or Payment of Income in relation to any funds deposited with the Company or any Transactions undertaken l). no part of any funds remitted by you have been the proceeds of any illegal activity or used for any terrorist financing or money laundering activities. You agree to provide such information related to your business and financial affairs as may be reasonably requested by the Company in order to comply with the Anti-Money Laundering and Countering Financing of Terrorism Act or other Legislative Requirements and m). you are the Owner and Sole Beneficiary of the Account. If you are not the Sole Beneficiary of the Account, you must fill out and send to the Company the Joint Account Form. You must indicate the names and details of the other Beneficiaries on the Declaration form. 16.2. You have read and understood the Risk Disclosure Statement. which forms part of this Agreement and agree to all its Conditions. In the absence of our fraud, wilful default or negligence, we give no warranty regarding the performance of our website(s), our Electronic Trading Services or other software or their suitability for any equipment used by you for any particular purpose. 16.3. Any breach by you of a warranty given under this Agreement, renders any Transaction voidable from the outset at our discretion. 17. Market Abuse amp Prohibited Trading Techniques 17.1. You agree that you shall not take any action or enter into any course of conduct which would breach Applicable Regulations andor will or may alter, distort or manipulate the relevant underlying market in relation to any Transaction contemplated by this Agreement. 17.2. You shall not unlawfully access or attempt to gain access, reverse engineer or otherwise circumvent any security measures that we have applied to our Online Trading Facility andor computer system(s). If, at our sole discretion, we were to determine that you are in breach of this clause, we reserve the right to take all action as we see fit, including, without limitation, completely blocking your access to our Online Trading Facility, blocking andor revoking your Access Codes andor terminating your Account. Under these circumstances, we reserve the right to seize any profits andor revenues generated directly or indirectly by exercising any such prohibit trading activity and we shall be entitled to inform any interested third parties of your breach of this clause we have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. 17.3. It is absolutely prohibited to use any software. which we determine, at our sole discretion, to have as its purpose to apply any kind of artificial intelligence analysis to our Online Trading Facility andor computer system(s) with an ultimate goal to gain unfair advantage and exploit our trading facility in the event that we determine, at our own discretion, that any such artificial intelligence software has been used, or is being used, we reserve the right to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking andor revoking your Access Codes andor terminating your Account. Under these circumstances, we reserve the right to seize any profits andor revenues generated directly or indirectly by exercising any such prohibit trading activity and or charge you with extra fees. In addition, we shall be entitled to inform any interested third parties of your breach of this clause we have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. Moreover, it is absolutely prohibited to use any software in such a way which can cause serious negative impact on the performance of our servers and may prevent us from achieving the best possible result for our clients as regards the execution of their orders. In the event that we identify any such activity, we reserve the right to take all action as we see fit, including, without limitation, completely blocking access to our Online Trading Facility, blocking andor revoking your Access Codes andor immediately terminating your Account. Moreover, you acknowledge that once your Account has been terminated we may liquidate any outstanding contractspositions you have with us. In view of the above, please note that you will be strictly prohibited from opening any new trading Account(s) and trade with our Company. Nonetheless, in cases where you may successfully open an Account and trade with our Company due to any technical andor human error, we reserve every right to immediately close your Account upon identification, nullify any profitloss generated and refund the original amount of deposit, excluding any deposit and withdrawal charges. 17.4. Internet, connectivity delays, and price feed errors sometimes create a situation where the price(s) displayed on our Online Trading Facility do(es) not accurately reflect market prices. The concept of using trading strategies aimed at exploiting errors in prices andor concluding trades at off-market prices andor by taking advantage of internet delays (commonly known as arbitrage . sniping or scalping hereinafter, collectively, referred to as Arbitrage ), cannot exist in an OTC market where the client is buying or selling directly from the principal accordingly, we reserve the right, at our sole discretion, NOT to permit the abusive exploitation of Arbitrage on our Online Trading Facility andor in connection with our Services any Transactions or Contracts that rely on price latency arbitrage opportunities may be revoked, at our sole discretion and without prior notice being required furthermore, in those instances, we reserve the right, at our sole discretion and without prior notice being required: a). to make the necessary corrections or adjustments on the Account(s) involved (including, without limitation, adjusting the price spreads available to the client) b). to restrict the Account(s) involved access to streaming, instantly tradable quotes (including, without limitation, providing manual quotations only and submitting any Orders to our prior approval) c). to retrieve from the Account(s) involved any historic trading profits that we can document as having been gained through such abuse of liquidity at any time during the client relationship d). to terminate the client relationship andor close all Accounts involved (including, without limitation all other Accounts held by the same Account holder with us) immediately by giving written notice andor e). to inform any interested third parties. Any indication or suspicion, in our sole discretion, of any form of arbitrage (including but not limited to risk free profiting), abuse (including but not limited to participants trading activity patterns that indicate that the participant solely aims to benefit financially without being genuinely interested in trading in the markets andor taking market risk), internal hedging in coordination with other parties, abuse of our no negative balance policy, fraud, manipulation, cash-back arbitrage or any other forms of deceitful or fraudulent activity, will constitute all Transactions carried andor profits or losses garnered as invalid. In these circumstances, we reserve the right to closesuspend (either temporarily or permanently) all of the Clients trading Accounts andor cancel all Transactions. In view of the above, please note that you will be strictly prohibited from opening any new trading Account(s) and trade with our Company. Nonetheless, in cases where you may successfully open an Account and trade with our Company due to any technical andor human error, we reserve every right to immediately close your Account upon identification, nullify any profitloss generated and refund the original amount of deposit, excluding any deposit and withdrawal charges. We have, and will continue to develop any tools necessary to identify fraudulent andor unlawful access and use of our Online Trading Facility any dispute arising from such fraudulent andor or unlawful trading activity will be resolved by us in our sole and absolute discretion, in the manner we deem to be the fairest to all concerned that decision shall be final andor binding on all participants no correspondence will be entered into. 17.5. We shall have no obligation to contact you to advise upon appropriate action in light of changes in Market Conditions (including, without limitation, Market Disruptions) or otherwise. You acknowledge that the Over-The-Counter Market in leveraged Financial Instruments is highly speculative and volatile and that, following execution of any transaction, you are solely responsible for making and maintaining contact with us and for monitoring your open positions and ensuring that any further instructions are given on a timely basis. In the event of any failure to do so, we can give no assurance that it will be possible for us to contact you and we accept no liability for loss alleged to be suffered as a result of any failure by you to do so. 17.6. Without prejudice to any other provisions of this Agreement, you agree to indemnify us and hold us, our Affiliates and any of our Associates, harmless from and against any and all liabilities, losses, damages, costs and expenses, including, without limitation, legal fees and expenses incurred in connection with andor directly or indirectly related with, any fraudulent andor unlawful access and use by you of our Online Trading Facility andor the prevention andor remediation thereof, provided that any such liabilities, losses, damages, costs and expenses would not have not arisen, but for our gross negligence, fraud or wilful default. 17.7. The Company may allow you to manage more than one trading accounts by using its various trading platforms. Such offering is only available for the management of more than one trading accounts belonging to you. You hereby represent, warrant, and agree that you will not use this facility to manage trading accounts not belonging to you without obtaining the Companys prior written consent. 18. Force Majeure Events 18.1. We may, in our reasonable opinion, determine that an emergency or an exceptional market condition exists (a Force Majeure Event ), in which case we will, in due course, inform the Commission and take reasonable steps to inform you. A Force Majeure Event will include, but is not limited to, the following: a). any act, event or occurrence (including without limitation any strike, riot or civil commotion, act of terrorism, war, industrial action, acts and regulations of any governmental or supra national bodies or authorities) that, in our opinion, prevents us from maintaining an orderly market in one or more of the Instruments in respect of which we ordinarily deal in Transactions b). the suspension or closure of any market or the abandonment or failure of any event on which we base, or to which we in any way relate, our quote, or the imposition of limits or special or unusual terms on the trading in any such market or on any such event c). the occurrence of an excessive movement in the level of any Transaction andor the Underlying Market or our anticipation (acting reasonably) of the occurrence of such a movement d). any breakdown or failure of transmission, communication or computer facilities, interruption of power supply, or electronic or communications equipment failure e). failure of any relevant supplier, intermediate broker, agent or principal of ours, custodian, sub-custodian, dealer, exchange, clearing house or regulatory or self-regulatory organisation, for any reason, to perform its obligations. 18.2. If we determine that a Force Majeure Event exists, we may, at our absolute discretion, without notice and at any time, take one or more of the following steps: a). increase your Margin requirements b). close all or any of your open Transactions at such Closing Level as we reasonably believe to be appropriate c). suspend or modify the application of all or any of the clauses of this Agreement to the extent that the Force Majeure Event makes it impossible or impracticable for us to comply with the Term or Terms in question or d). alter the Last Dealing Time for a particular Transaction. 19. Amendment, Termination and Liquidation of Accounts 19.1. We may amend this Agreement and any arrangements made hereunder at any time by written notice to you. You will be deemed to accept and agree to the amendment unless you notify us to the contrary within ten (10) Business days of the date of our amendment notice. If you do object to the amendment, the amendment will not be binding on you, but your account will be Suspended and you will be required to close your account as soon as is reasonably practicable. Any amendment to this Agreement will come into effect on the date specified by us which will, in most cases, be at least ten (10) Business days after you are deemed to have received notice of the amendment in accordance with Term 9.10 (unless it is impractical in the circumstances to give 10 days notice). Any amended agreement will supersede any previous agreement between us on the same subject matter and will govern any Transaction entered into after, or outstanding on, the date the new edition comes into effect. We will only make changes for good reason, including but not limited to: a). making this Agreement clearer b). making this Agreement more favourable to you c). reflecting legitimate increases or reductions in the cost of providing our service to you d). providing for the introduction of new systems, services, changes in technology and products e). rectifying any mistakes that may be discovered in due course f). reflecting a change of Applicable Regulations or law. 19.2. This Agreement and any arrangements hereunder may be Suspended or terminated by either party upon giving the other party written notice of Suspension or termination, which will take effect immediately, unless otherwise specified in the notice. Any such Suspension or termination will not affect any obligation that may already have been incurred by either party in respect of any outstanding Transaction or any legal rights or obligations that may already have arisen under this Agreement or any dealings made thereunder. 19.3. Without prejudice to any other provisions of this Agreement, in particular, but without limitation, those pertaining to Events of Default as described in Term 13.1, the Client relationship under this Agreement shall remain in force until terminated by either Party. Unless required by Applicable Laws, Rules andor Regulations either Party may terminate this Agreement (and the relationship between us) by giving seven (7) calendar days written notice of termination to the other. We may terminate this Agreement immediately, however, if you fail to observe or perform any provision of this Agreement or in case of an Event of Default, other than in the case of Force Majeure. 19.4. Upon terminating this Agreement, all amounts payable by you to us will become immediately due and payable including (but without limitation): a). all outstanding fees, charges and commissions b). any dealing expenses incurred by terminating this Agreement and c). any losses and expenses realised in closing out any Transaction or Contract, or settling or concluding outstanding obligations incurred by us on your behalf. On termination, we shall complete all Transactions andor Contracts that are already entered into or under execution and these Terms and Conditions shall continue to bind both parties in relation to such Transactions andor Contracts. We shall be entitled to deduct all amounts due to us before transferring any credit balances on any Account(s) to you and we shall be entitled to postpone such transferring until any and all Transactions andor Contracts between you and us are closed. Furthermore, we shall be entitled to require you to pay any charges incurred in transferring your investments. Termination shall not affect our outstanding rights and obligations in particular, without limitation, relating to the Indemnities and Limitation of Liability Clauses and Transactions andor contracts which shall continue to be governed by this Agreement and the particular clauses agreed upon by and between you and us in relation to such Transactions andor Contracts, until all obligations have been fully performed. In the event that you involve us, directly or indirectly, in any type of fraud, we reserve the right, at our sole discretion and without prejudice to any other rights we may have under this Agreement, to reverse all previous Transactions andor Contracts, which would or could place our interests andor any of our (other) clients interests at risk. 19.5. This is the most recent version of this Agreement, as released and posted as of 29 th November 2018. This version of the Agreement modifies, replaces and supersedes all prior versions of this Agreement. All amended terms shall be effective five (5) calendar days after their initial posting on our website(s), or as of the first time that you access andor use our Online Trading Facility after such amendments were made, whichever is sooner. 20. Queries, Complaints and Disputes 20.1. Any queries should be raised with our customer support department. Unresolved queries and complaints are handled by our compliance department according to our Complaints Handling Policy. which is available on our website(s). If you are dissatisfied with the result of our Compliance Departments investigation or with any action taken by us as a result thereof, you may be able to refer the complaint to the Financial Ombudsman of the Republic of Cyprus Service for further investigation. 20.2. Without prejudice to any of our other rights to close a Transaction under this Agreement, in any case where we are in dispute with you in respect of a Transaction or alleged Transaction or any communication relating to a Transaction, we may, at our absolute discretion and without notice, close any such Transaction or alleged Transaction, where we reasonably believe such action to be desirable for the purpose of limiting the maximum amount involved in the dispute, and we will not be under any obligation to you in connection with any subsequent movement in the level of the Transaction concerned. If we close one or more of your Transactions under this Term, such action will be without prejudice to our right to contend in relation to any dispute that such Transaction had already been closed by us or was never opened by you. We will take reasonable steps to inform you that we have taken such action as soon as practicable after doing so. Where we close a Transaction or alleged Transaction in accordance with this Term, the closing will be without prejudice to your rights: a). to seek redress or compensation for any loss or damage suffered in connection with the disputed or alleged Transaction or communication, prior to the closing and b). to open a new Transaction at any time thereafter, provided that such Transaction is opened in accordance with this Agreement, which will be applied, for the purposes only of calculating any relevant limits or money required from you, on the basis that our view of the disputed events or communication is correct. 20.3. We are a member of the Investor Compensation Fund (Fund) for clients of Cyprus Investment Firms. You may be entitled to compensation from the Fund if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. The payment of compensation by the Fund to clients of its members is subject to the existence of a well-founded claim by such client(s) against the Investment Firm, arising from the investment services provided by the Investment Firm to the client in question. The protection scheme is only available to certain types of claimants and claims. Payments to eligible claimants under the Scheme will vary depending on the type of protected claim (e. g. deposits or investments) the claimants hold with respect to the relevant institution. The maximum amount of compensation by the Fund is 20,000. For more information regarding the Fund please refer to the Investor Compensation Fund Policy document which is available on our website. Further details can be provided on request. 21.1. This Agreement and each Transaction entered into with you is in all respects governed by Cyprus Law and the courts of Cyprus will have non-exclusive jurisdiction to settle any disputes that may arise in relation thereto. Nothing in this Term 21 will prevent us from bringing proceedings against you in any other jurisdiction. 21.2. If you are situated outside of Cyprus, process by which any proceedings in Cyprus are begun may be served on you by being delivered to the address provided by you when you opened your account or to any new address subsequently notified to us. Nothing in this Term affects our right to serve process in another manner permitted by law. 22. Personal Data amp Privacy 22.1. You acknowledge that by opening an account with us and opening or closing Transactions, you will be providing us with personal information within the meaning of the Processing of Personal Data Law 2001. You consent to us processing all such information for the purposes of performing the contract and administering the relationship between you and us. You consent to our disclosing such information: a). where we are required to by law b). to Associated Companies c). to CySEC and other regulatory authorities upon their reasonable request d). to service providers and business partners with whom we have a mutual relationship e). to such third parties as we deem reasonable f). where is necessary in order to prevent crime and g). to such third parties as we see fit to assist us in enforcing our legal or contractual rights against you including but not limited to debt collection agencies and legal advisors. You acknowledge that any of the persons listed in the previous sentence may be either within or outside the European Economic Area. 22.2. You authorise us, or our agents acting on our behalf, to carry out such credit and identity checks as we may deem necessary or desirable, including requesting a reference from your bank from time to time and you agree to assist us, where necessary, in obtaining such a reference. You acknowledge and agree that this may result in your personal information being sent to our agents, who may be within or outside the European Economic Area. You agree that we will be permitted, if so required, to furnish relevant information concerning you or your account to any person who we believe to be seeking a reference or credit reference in good faith. 22.3. You authorise us or our Associated Companies or any Trading Partner to telephone or otherwise contact you at any reasonable time in order to discuss any aspect of our business or of our Associated Companies business or of our Trading Partners business. If you do not wish us or our Associated Companies or our Trading Partners to so contact you for any direct marketing activities, you must inform us in writing. 22.4. We may collect, store and process information obtained from you or otherwise in connection with the Agreement and the Transactions for the purpose of complying with FATCA or the CRS or other Applicable Laws, Rules andor Regulations. By accepting these Terms and Conditions, you authorize us to provide, directly or indirectly, to any relevant tax authorities or any party authorised to audit or conduct a similar control of the Company for tax purposes information obtained from you or otherwise in connection with the Agreement and the Transactions and to disclose to such tax authorities any additional information that the Company may have in its possession that is relevant to your Account. 23.1. We reserve the right to Suspend your account at any time. If we Suspend your account, it means that: you will generally not be permitted to open any new Transactions or increase your exposure under your existing Transactions, but you will be permitted to close, part close or reduce your exposure to us under your existing Transactions you will no longer be permitted to trade with us via our Electronic Trading Service. We also reserve the right to Suspend a specific Transaction that you have opened with us. If we Suspend a Transaction, it means that: you will generally not be permitted to increase your exposure to us under the Suspended Transaction, but you will be permitted to close, part close or reduce your exposure to us under the Suspended Transaction. 23.2. Our rights and remedies under this Agreement will be cumulative, and our exercise or waiver of any right or remedy will not preclude or inhibit the exercise of any additional right or remedy. Our failure to enforce or exercise any right under this Agreement will not amount to a waiver or bar to enforcement of that right. 23.3. We may assign the benefit and burden of this Agreement to a third party, in whole or in part, provided that any assignee agrees to abide by the Terms of this Agreement and subject to the approval of CySEC. Such assignment will come into effect ten (10) Business days following the day you are deemed to have received notice of the assignment in accordance with Term 9.10. You agree that you may not assign the benefit and burden of this Agreement, whether in whole or in part, to any third party without our prior written consent. 23.4. You acknowledge and agree that the copyrights, trademarks, database and other property or rights in any information distributed to or received by you from us (including, but not limited to, our prices), together with the contents of our website(s), brochures and other material connected with our dealing service and in any database that contains or constitutes such information, will remain the sole and exclusive property of ours or any third party identified as being the owner of such rights. 23.5. If any Term (or any part of any Term) is held by a court of competent jurisdiction to be unenforceable for any reason then such Term will, to that extent, be deemed severable and not form part of this Agreement, but the enforceability of the remainder of this Agreement will not be affected. 23.6. You will be responsible at all times for the payment of all taxes due and for providing any relevant tax authority with any information relating to your dealings with us. You agree that if we provide you with any information or express any opinion in relation to the tax treatment of your dealings with us it will not be reasonable for you to rely upon any such statement and it will not constitute tax advice. 23.7. Our records, unless shown to be wrong, will be evidence of your dealings with us in connection with our services. You will not object to the admission of our records as evidence in any legal or regulatory proceedings because such records are not originals, are not in writing or are documents produced by a computer. You will not rely on us to comply with your record keeping obligations, although records may be made available to you on request at our absolute discretion. 24. Definitions amp Interpretation 1. In this Agreement: Access Codes means the Clients access codes, any login code, password(s), Clients trading account number and any information required for accessing the Companys trading platform andor Companys Client portal Applicable Regulations means: (a). Cyprus Investment Services and Activities and Regulated Markets Law of 2007 (Law 144(I)2007)) (b). the Prevention and Suppression of Money Laundering Activities Law of 2007 (Law 188(I)2007) (c). Directives, Circulars or other Regulations issued by CYSEC that govern the operations of Cyprus Investment Firms (CYSEC Rules) or any other rules of a relevant regulatory authority (d). and all other applicable laws, rules and regulations as in force from time to time. Associate (s) Associated Companyies means an undertaking in the same group as us, a representative whom we or an undertaking in the same group as us appoint, or any other person with whom we have a relationship that might reasonably be expected to give rise to a community of interest between us and them Authorized Person . unless the context otherwise requires, shall mean a person authorized by a client under a limited power-of-attorney, in accordance with these Terms and conditions, to represent such client and give Instructions to us Best Execution Policy means a document that describes all of our order execution arrangements in place to ensure that, when executing order, we take all reasonable steps to obtain the best possible results for clients in accordance with the CySEC Rules Business day means any day other than a Saturday, Sunday and a public holiday in the Republic of Cyprus Buy has the meaning attributed to it in clause 5.1(a) Closing Level means the level at which a Transaction is closed Contract Details means the section of the public pages of our website designated as the Asset Specifications as amended from time to time Contract for Differences or CFDs is a type of Transaction the purpose of which is to secure a profit or avoid a loss by reference to fluctuations in the value or price of an Instrument. Types of Contracts for Differences include, but are not limited to Foreign Exchange CFDs, Futures CFDs, Option CFDs, Share CFDs, Stock Index CFDs Contract Value means the number of shares, contracts or other units of the Instrument that you are notionally buying or selling multiplied by our then current quote for closing the Transaction Currency shall be construed so as to include any unit of account CRS shall refer to the Common Reporting Standard (CRS) as developed by the Organization for Economic Co-operation and Development (OECD) for the Automatic Exchange of Financial Account Information which forms the legal basis for exchange of data with regards to Tax matters Director has the same meaning as is given to that term in the Cyprus Companies Law Cap 113 Electronic Conversation means a conversation between you and us held via our Electronic Trading Services Electronic Trading Services and Online Trading Facility means any electronic services (together with any related software) inc luding without limitation trading, direct market access order routing or information services that we grant you access to or make available to you either directly or through a third party service provider, and used by you to view information andor enter into Transactions Eligible Counterparty has the meaning as given in the MiFID (please read our Client Categorisation Policy ) Event of Default has the meaning attributed to it in clause 13.1 Exchange Rate means the rate (in relation to two currencies in respect of which you may wish to open a Foreign Exchange CFD) at which a single unit of the first currency that you state may be bought with or, as the case may be, sold in, units of the second currency that you state Expiry Transaction means a Transaction which has a set contract period, at the end of which the Expiry Transaction expires automatically Force Majeure Event has the meaning attributed to it in clause 18 F A T C A shall mean Foreign Account Tax Compliance as defined in sect ions 1471 to 1474 of the U. S. Internal Revenue Code of 1986 or any associated regulations or other official guidance Initial Margin means the amount of money you are required to pay us in order to open and a Transaction on your behalf Instrument means any stock, share, futures contract, forward or option contract, commodity, precious metal, Exchange Rate, interest rate, debt instrument, stock or other index, or other investment in respect of which we offer to deal in Transactions Last Dealing Time means the last day and (as the context requires) time before which a Transaction may be dealt in, as set out in the Assets Section or otherwise notified to you, or otherwise the last day and (as the context requires) time on which the underlying Instrument may be dealt in on the relevant Underlying Market Limit Order has the meaning given to it in clause 7 Manifest Error has the meaning given to it in clause 8 Margin means the amount of money you are required to pay us in order to open and ma intain a Transaction Margin Call shall refer to the Margin required to maintain your open positions accordingly, if the equity in your Account drops below the Margin Level required to maintain your open positions, you will receive a Margin Call Market Spread means the difference between the bid and offer prices for a transaction of equivalent size in an Instrument, or a related Instrument, in the Underlying Market Mar k e t Disruption shall include but not be limited to, the imposition by any government authority, central bank or multinational organization of material restrictions or limitations on the trading, transfer or settlement of transactions in any Underlying Instrument(s) (such as, the imposition of price controls, currency exchange controls, mandatory exchange rates with respect to a particular Underlying Instrument or a Force Majeure Event), which have or may have a material influence on the settlement of Transactions andor Contracts in related Financial Instruments Minimum Size means, in respect of a Transaction in which a Minimum Size applies, the minimum number of shares, contracts or other units of an Instrument that we will deal on, which in most cases is specified in the Assets Section and, where not so specified, we will inform you of on request Opening Level means the level at which a Transaction is opened Order means a Stop Order, Limit Order or any other type of order detailed in this Agreement, or which we may offer from time to time, as the case permits PampL means realized andor unrealized profits andor losses, as the case permits Professional Client has the meaning as given in the MiFID (please refer to our Client Categorisation Policy ) Relevant Person a director. employee or equivalent, manager or where applicable, Tied Agent of the CompanyRetail Client means any client who is not a Professional Client for purposes of client categorizationclassification under MiFID (please refer to our Client Categorisation Policy) Rules means articles, rules, regulations, procedures, policies and customs, as in force from time to time Access Codes means one or more user identification codes, digital certificates, passwords, authentication codes, or such other information or devices (electronic or otherwise) as may be provided or specified to you, to enable your access to the Electronic Trading Services Sell has the meaning attributed to it in clause 5.1(a) Spread has the meaning attributed to it in clause 4 and may, as the context requires, include Market Spread Statement means a written confirmation of our dealings with you including any Transactions that you open andor close, any Orders that you set andor edit and any charges that we apply Stop Order has th e meaning given to it in clause 7.1 Suspend has the meaning given to it in clause 23.1, and Suspension and Suspended has a corresponding meaning System means all computer hardware and software, equipment, network facilities and other resources and facilities needed to enable you to use an Electronic Trading Service Trading Partner means any person with whom we have a contractual relationship with, for example a joint venture relationship, partnership relationship, agency relationship or introducing broker relationship Transaction means any kind of trade we may offer from time to time including a future, contract for differences, spot or forward contract of any kind in relation to any Instrument (including a security) or any combination of Instruments and means either or both Expiry Transactions or Undated Transactions as the context requires Undated Transaction (including Undated Buy and Undated Sell Transactions as appropriate) means a Transaction with an indefinite contract perio d that is not capable of expiring automatically Underlying Market means the Exchange andor other similar body andor liquidity pool on which an Instrument is traded or trading in that Instrument as the context requires. Practice Trading the stock market with free demo accountOnline FOREX trading platforms are a perfect place for scammers to make millions. FOREX has a huge amount of risk involved in trading even when you are using a reputable company. This makes it easy for unreputable companies to take your money. My subscribers have requested that I take a look at a company called iFOREX. Here is what I have found. iFOREX Scam Claims iFOREX was founded in 1996 by a group of bankers and FOREX dealers and is now one of the largest and most respected firms in the industry. You dont have to be a professional to trade online. iFOREX is dedicated to providing its clients the highest level of customer support. Here is how iFOREX is promoted: iFOREX Scam Reality FOREX trading can be legitimate for governments and large institutional investors concerned about fluctuations in international exchange rates, and it can even be appropriate for some individual investors. But the average investor should be wary when it comes to FOREX offers. 8211 Source cftc. gov There are pages and pages of complaints about iFOREX. It has an incredibly low review rating on many FOREX review sites. Company Address: Formula Investment House Ltd. 15 Nikis St. Syntagma Square, 10557 Athens, Greece. The owners and managers of this business are hidden. iFOREX is not a reputable or respected online trading plateform. CFDs and spot FOREX trades are not traded under the rules of a recognized or designated investment exchange. Consequently, engaging in CFDs andor spot FOREX trading may expose you to substantially greater risks than investments which are so traded. One of iFOREX8217s subsidiary companies acts as the market maker and principal to all foreign currency contracts executed by you with iFOREX. 8211 Source iFOREX. co m In other words, they are using their own platform and they increase your chances of losing money. Your money is not placed in the market by a legitimate dealer and they keep your loses and commissions. It is in their best interest for you to lose money. To open a new transaction and trade online with iFOREX, you need a minimum deposit of US100. The minimum transaction size for a new account is 2,500 (or the equivalent), with up to 400:1 leverage. If you cannot invest at least 10,000 USD into opening a FOREX account, you likely are going to get a market maker or straight-through processing account. In their disclaimers, you will see that most market maker brokers boldly relate that they will always act in their best interest, regardless of whether it coincides with your best interest. These brokers are called market makers because they make their own markets. In other words, these firms use their assets to manipulate bids, spreads and trades within an intra-company submarket dominated by the firm8217s own assets. If a brokerage tells you that it8217s placing your trade order on the open market but your account contract says that the broker makes its money on the bidsell price, that broker is likely misleading you and is not putting your order on the open market at all. بدلا من ذلك، فإن هذا النوع من وسيط صانع السوق وضع طلبك في السوق في السوق التي يمكن للوساطة التلاعب في سعر بيدسيل لصالحها. FOREX brokers that do not charge commissions collect profit from speculating on the bidsell spread. Ninety-nine percent of the time, commission-free brokers are market maker brokers. No one can stay in business by not charging a commission and losing on the bidsell price, so in most cases, these firms are market makers so that they can control their profits. Some report that FOREX brokers usually only release about 30 percent of their profits to their clients. If you happen to make money on a trade, it is often because the broker8217s interest coincided with your bid. Here is how the iFOREX scam works: They get you to make a small investment and help you make a few deals. They make it very difficult to get your money back. They then hound you to make a large investment. With the increased risks of using their unregulated platform you lose your money with additional deals. 8220The FOREX chart is controlled by iFOREX team. Even if u win they will alter the market chart and show your investment in profit loss Do not trust or invest in this scammed team. Complete frauds. They will tell they are from France but they stay in Srilanka. At the time of investment they will call u 100 times and at the time of withdrawal you wont get any response from them.8221 8211 Source Mouthshut 8220What is the use trading if you cannot withdraw your funds Withdrawing my money is proving to be a real problem. Despite submitting the required documentation a number of times I cannot get past the standard response of You did not provide the required documentation. No assistance received form either the account manager or the accounts department to complete the withdrawal.8221 8211 Source Forexpeacearmy iFOREX representatives have been known to use highly unethical sales techniques to get people to risk money with their online trading platform. Here is one example: While I was reading through and watching video regarding some of the financial terms, My eyes caught an advertisements regarding iFOREX. Which promises to teach how the foregin exchange market works. Having no experience or understanding of this market. I was curious to try it out. The advertisements said 8216Click here to get your free training8217 and all. I did the necessary registrations giving away my email-id and contact information, while I was sitting on the desk at my workplace. Today, I got a call from some so called 8216training manager8217 under the name Rizwan, who was talking in a rather rudely way. He asked or rather demanded me to go online and open the account on their website. Now when I told him that I don8217t want to and not interested anymore the guy starts threatening me by saying they will take legal actions against me. He was forcing on this point that 8216 you accepted the terms and conditions on iFOREX by which you will have to trade with us failing which I may face consequences 8216. By then I became very furious and hung up. In no second my home number ranged again. when I picked up the call, same guy started talking to me in high tone demanding why I hung up on him According to him, the company iFOREX has my IP-address and can track me down and make me face legal actions . You can8217t open iFOREX accounts in two of the three countries this scam claims to be licensed in. United Kingdom 8211 The British Virgin Islands are a territory of the United Kingdom. Here is the full list of iFOREX restricted countries : Afghanistan American Samoa Argentina Australia Congo Congo the Democratic Rep Cyprus Eritrea Guam Guinea Haiti Hong Kong Islamic Republic of Iran Korea North Lebanon Liberia Libyan Arab Jamahiriya Myanmar New Zealand North Mariana Islands Puerto Rico Rwanda Singapore Somalia Sudan Syrian Arab Republic Turkey United Kingdom United States of America Virgin Islands (US) iFOREX is on the list of online trading suspicious schemes provided by the AMF . iFOREX Scam Conclusion In my opinion, iFOREX is a FOREX scam. They use their own internal market maker account to add additional risk to take advantage of uneducated investors. You can8217t open iFOREX accounts in two of the three countries this scam claims to be licensed in. They use abusive marketing techniques to cause new investors to invest large amounts of money. Avoid the iFOREX scam. I have open an account with iFOREX hoping that it will give me a lucrative return but eventually I loose all my money. It seems that iFOREX is controlled by a group of small people who takes advantage of uneducated and unskilled people giving them dreams of high returns. In addition to that, when I have made profit they haven8217t send me back this amount. Please don8217t invest with iFOREX as they are financial thieves823082308230. A woman called from Forex offering free consultation. After ignoring any amp all human decency in dealing with her, I screamed at the top of my lungs into her ear. Promptly, she hung up, and I hope her day was ruined. what the hell i almost got trapped. but got suspicious when they asked for my card details and coerced to make the deposit immediately. thanks men no wonder they make the calls repeatedly You are very welcome. I have a 8216real8217 account, a bonus-money account. for fun, and the profit 32 E. is claimable. I could withdraw my profit by sending in my id-documents and by printing out the withrawal request and send it to a real post adress. But they even haven8217t reviewed my id-documents, for two months now. They don8217t respond to e-mails. A bad company, allthough my trades on gold went well.. Their website suddenly disappeared, it says This domain name expired on Apr 21 2018. Probably they vanished for good. But I won8217t be surprised if they come back with another name, it8217s pretty normal nowadays, be careful everyone. Hello Ethan. In the past i commented to you about this company in your youtube channel long time ago. This company is completely a scam. I lost 1,000.00 in this. It is a complete scam. At first you invest a small amount to open an account and you start winning and then an agent starts calling you everyday and sending you ideas by email for transactions. The first few days you start winning and get all excited. This person of course seems to care about you and is really nice. Then when you want to withdraw your money and leave the company they start making excuses and say that you should wait at least a couple of months to see real profits and that you have to get to a certain amount to withdraw, etc. Then they convince you to invest more and when i did this same agent convinced me to do an operation and the next day i lost everything. This agent never appear again and when i called nobody knew him. The name he used was Nelson Diaz and was from Spain. Then other agents called me and when i told them about what happened and was looking for answers they insulted me. Thank you for sharing your experience. I hope it will help others.